Application Support Analyst

Company: Kforce Technology Staffing
Location: Orlando
Posted on: November 23, 2020

Job Description:

RESPONSIBILITIES Kforce has a client seeking a Application Support Analyst in Orlando, FL. Essential Functions Analyzes business processes, develops software functional requirements, and collaborates with various teams to implement solutions Manages and coordinates Business and Quality Application project timelines, tasks, and resources Installs and configures Business and Quality Application software and associated tools Maintains and enforces Business and Quality Application software governance policies Ensures the integrity and security of Business and Quality Application system data in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance Performs and tests routine Business and Quality Application system backups and restores Anticipates, mitigates, identifies, troubleshoots, and resolves Business and Quality Application system issues and escalating incidents as necessary and tunes for performance Supports application development teams throughout project lifecycles Recommends and performs software upgrades, patches and reconfigurations Works with all IT teams to ensure an infrastructure that supports a stable, well-designed, highly available, and properly maintained Business and Quality Applications that are aligned with industry best practices Develops Business and Quality Application system training and documentation REQUIREMENTS Bachelor's degree in Computer Science, MIS, Business Administration or related field from an accredited college or university PMI Project Management CAPM or PMP preferred IIBA Business Analyst CBAP preferred Four (4) or more years of technical experience project leadership, software implementations and support or an equivalent combination of education, certification, training, andor experience Knowledge of principles, practices, and procedures required to maintain and integrate database, web and core business application systems Ability to develop and document Business and Quality Application architecture, administration standards, along with other supporting documentation as needed Ability to develop Business and Quality Application system end-user documentation on processes, standards and best practices Internet and Intranet application platforms A basic understanding of network issues and their relation to application and database functions Utility software support tools such as editors, forms design and database query languages Ability to organize work for timely completion Ability to speak, write, read, and understand English Ability to follow complex oral and written instructions Ability to communicate effectively orally and in writing Ability to work with minimal supervision Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work Skill in Microsoft Office applications Skill in operating office equipment Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Orlando , Application Support Analyst, Other , Orlando, Florida