Onsite Audio-Visual Support Technician

Company: TekPartners
Location: Orlando
Posted on: November 23, 2020

Job Description:

Title Onsite Audio-Visual Support Technician Location Orlando, FL Duration 6 month contract with possible extension Compensation 28-30hr Work Requirements Authorized to Work in the US Overview TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Onsite Audio-Visual Support Technician role in Orlando, Florida. Skillset bull Participate in team projects, meetings, and assignments bull Responsible for identifying AV hardware and software needs. bull Responsible for Troubleshooting Tier 3 level AV problems bull Responsible for coordinating the use of Audio-Visual equipment with Tier 1 teams and providing documentation. bull Responsible for Connecting, managing, and monitoring the Audio-Visual video teleconference bridges bull Install and Test Audio-Visual equipment and work with developers to ensure system features and software work as expected. bull Provide routine and emergency maintenance services for all conferencing systems bull Establish, conduct and document scheduled monthly and weekly system tests bull Responsible for reading and following the Department's Procedures and Policies bull Responsible for understanding and enforcing the Department's Policies and Procedures bull Responsible for documenting solutions to Technology issues bull Responsible for traveling to remote sites to resolve IT related issues andor to deploy resources bull Responsible for tracking incidents in the service desk ticketing systems bull Responsible for creatingtracking Property Management Reports (PMRs) for IT equipment transfers relocation bull Perform other related duties, as assigned bull Ability to lift to 50 pounds bull Flexibility to work hours between 700 AM to 600 PM Monday through Friday with after hours on-call rotation assistance in the evenings and weekends. Also remain flexible to work other hours, as assigned for business continuity. Knowledge of Crestron, Biamp, Extron, Polycom Cisco equipment bull Crestron, Extron, and CTS-I certifications preferred bull Proficiency in Microsoft Office 365 bull Knowledge of multiple Virtual Meeting platforms such as Teams, Zoom, WebEx, Adobe Connect. bull Excellent communication skills bull 3-5 years in an onsite client service role bull Customer Driven bull Detail Oriented bull Time management and organizational skills bull Analytical Problem Solver bull Self-Motivated bull Team Player Our benefits package includes Comprehensive Medical Benefits Competitive Pay, 401K Retirement Plan And Much More About TekPartners TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day. TekPartners is an Equal Opportunity Employer.

Keywords: TekPartners, Orlando , Onsite Audio-Visual Support Technician, Other , Orlando, Florida