OrlandoRecruiter Since 2001
the smart solution for Orlando jobs

Tax Associate

Company: Intuit
Location: Windermere
Posted on: October 19, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Orlando , Tax Associate, Other , Windermere, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


GYN provider needed in Sanford, FL Job
Description: ul li Pay Rate: Salary: Discussed directly with provider
Company: Locum Life
Location: Sanford
Posted on: 10/23/2020

Registered Nurse, Surg/Ortho/Peds
Description: Job Title Registered Nurse, Surg/Ortho/Peds Address 951 N. Washington Ave, Titusville, Florida 32796 Job Description Under the general supervision of the Manager
Company: Parrish Medical Center
Location: Titusville
Posted on: 10/23/2020

Orthopedics - Ortho Travel Nurse RN
Description: Nationwide Travel Nurse Jobs - Orthopedic RN--- Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking for qualified registered (more...)
Company: HealthCare Travelers
Location: Sanford
Posted on: 10/23/2020


Flexible Schedule - Deliver With Uber Eats
Description: Flexible Schedule Deliver
Company: Uber Eats
Location: Sanford
Posted on: 10/23/2020

Customer Service Representative - Work from Home
Description: Customer Service Representative - Work from Home - USA Join our TTEC work from home customer service representative team if you reside 45 out of 50 states. We cannot accept applications for residents (more...)
Company: TTEC
Location: Titusville
Posted on: 10/23/2020

Customer Service Representative - Work from Home
Description: Customer Service Representative - Work from Home - USA Join our TTEC work from home customer service representative team if you reside 45 out of 50 states. We cannot accept applications for residents (more...)
Company: TTEC
Location: Sanford
Posted on: 10/23/2020

High Demand For Quality Landscapers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Titusville
Posted on: 10/23/2020

Registered Nurse OB Trauma Resource PRN
Description: Description SHIFT: PRN SCHEDULE: PRN/Per Diem Nights Central Florida Regional Hospital , a 221-bed acute care hospital and Level II Trauma Center, serves the communities of Seminole and West (more...)
Company: Central Florida Regional Hospital
Location: Sanford
Posted on: 10/23/2020

Licensed Practical Nurse (LPN)
Description: Job DescriptionLicensed Practical Nurse LPN Now Offering Paid Time Off PTO Benefits Aveanna Healthcare, the largest pediatric home health care company in the U.S., is hiring compassionate Licensed (more...)
Company: Aveanna Healthcare
Location: Titusville
Posted on: 10/23/2020

Deliver Food With Uber Eats
Description: Deliver Food with Uber Eats
Company: Uber Eats
Location: Sanford
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Orlando RSS job feeds