We have an opening for a PRN Medical Office
Receptionist/Concierge to work at our employer health center
located in Lake Buena Vista, FL!
Premise Health is a leading worksite health and patient
engagement company dedicated to improving the cost and quality of
employee healthcare. We believe healthcare should be about helping
people get, stay and be well. That''s our mission and it''s the
foundation of everything we do. With more than 40 years of
experience, Premise Health manages more than 500 worksite-based
health and wellness centers across the country. The company serves
more than 200 of the nation''s leading employers, including a
significant number of the Fortune 1000.
PURPOSE OF THE POSITION
Responsible for creating an amazing and delightful patient
experience. The Health Center Concierge will assist patients from
the moment they walk into the health center and is responsible for
the overall patient flow as well as experience.
Summary: This PRN Medical Office Receptionist/Concierge will
work with our Primary Care Health Clinic in Lake Buena Vista on an
as-needed basis. Hours and shift may vary depending on coverage
needed. The health clinic is open Monday-Friday from 7am-7pm, and
Saturday, Sunday and Holidays from 8am-6pm. Additional
responsibilities will include maintaining a filing system for
patient charts, answering telephones and responding to inquiries,
scheduling appointments, and registering patients .
ESSENTIAL JOB FUNCTIONS
Greets patients with a smile and may assist them through the
Extends a warm and caring approach to all patients with a
respect for diversity
Keeps patient informed of wait times and manages visit
Helps patients navigate the health center and escorts patients
Ensures health centers uphold Premise brand standards by posting
only branded and approved materials, and maintaining a welcoming
Researches a patients outstanding out of pocket expenses and
Resolves eligibility problems, incorrect claim charges and claim
Resolves questions about whether services are condition specific
or related to preventive care
Coordinates information flow of benefits between dental, medical
and other healthcare providers within the medical community.
Assures correct application of specialist provider network
status Care Coordination
Coordinates referrals for patients through insurance and other
physician offices or specialists
Facilitates the transfer of medical records and lab results
May assist in the arranging of DME equipment following a
discharge from the hospital
Facilitates the reviewing of test results with another physician
for diagnosis confirmation
Coordinates and makes arrangements for diagnostic tests
Coordinates care for patients with complicated medical
Fosters communications and coordinates benefits with insurance
companies with the goal of creating a smooth patient centered
May require other duties as assigned.
High School diploma/GED
Prior experience preferred.
Knowledge and Skills:
Excellent problem-solving skills and ability to build positive
Excellent verbal and written communication skills in a customer
Excellent time management, organization, research, analytical,
negotiation and interpersonal skills
If you want to join a team of knowledgeable, compassionate,
like-minded healthcare professionals, join Premise Health for an
unlimited opportunity with the company that is changing the face
and the place of the healthcare industry as we know it.
We are an equal opportunity employer by Jobble