OrlandoRecruiter Since 2001
the smart solution for Orlando jobs

IT CLIENT SUPPORT SPECIALIST I

Company: University of Central Florida
Location: Orlando
Posted on: January 17, 2020

Job Description:

This is an IT Client Support Specialist I position to support the UCF Osceola campus. This position is responsible for providing client support, which may include phone support, remote support, email support, desk-side support or walk-up support. Responsible for solving IT issues for clients, including application, software and hardware, configuration, and installation. Responsible for using diagnostic tools properly. Responsible for using established tools to document and track incidents and requests. Accountable for proper ticket documentation and follow up per established guidelines. Responsible for assisting in the training of clients in the use of hardware and software. Accountable for maintaining the privacy and security of client data per established guidelines. Duties include: Maintain, upgrade, install, diagnose, and repair hardware including desktops, laptops, workstations, peripherals, and accessories Perform installation of software and operating systems (Windows, Mac OS, Linux) Use electronic and networking testing equipment to diagnose computer equipment problems Troubleshoot network issues Escalate complex issues to senior technician(s) and supervisor Assist in creating knowledge base articles to document solutions, processes, and procedures Provide client education on how to use equipment, software, and university systems Performs and maintains IT service operations of distributive learning, streaming video testing and facilities Assists with equipment inventory in the region, as needed Assists with campus-wide events and provides limited assistance as necessary Job : 498686 Open Date: Dec 20, 2019 Closing Date: Jan 2, 2020 Annual Salary: Negotiable Minimum Qualifications: High School Diploma or Equivalent and 4 years of relevant experience or a Bachelor's degree and 0 years of relevant experience. Preferences: Prefer candidates with any of the following: Experience with ServiceNow Customer Service Experience Experience providing desk side support in a higher education environment Please Note: Applicants MUST apply through www.ucf.edu/jobs . No paper applications, resumes, cover letters or emails will be accepted or considered for this Staff position. Cover letters, resumes, and other documents can be attached through the www.ucf.edu/jobs website. Your assistance with the University of Central Florida's Affirmative Action Plan implementation is appreciated. The University collects VOLUNTARY declarations of race and gender and uses the information to compile statistics on recruitment success. If you choose to assist, your demographic information will be used only for affirmative action. The University of Central Florida is an equal opportunity, equal access, and affirmative action employer.

Keywords: University of Central Florida, Orlando , IT CLIENT SUPPORT SPECIALIST I, Other , Orlando, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


AdventHealth RN Emergency Dept PRN nights Ocala FL
Description: Description RN ED AdventHealth Ocala Location Address: 1500 SW 1 st Ave Ocala, Florida 34471 Top Reasons To Work At AdventHealth Ocala Horse Capital of the World (more...)
Company: AdventHealth
Location: Ocala
Posted on: 01/25/2020

Business Process Consultant Senior (Bank)
Description: Purpose of Job This posting reflects multiple openings for the Omnichannel Operations and Delivery Team. br Establishes strategic partnerships and maintains effective relationships with assigned (more...)
Company: USAA
Location: Pinellas Park
Posted on: 01/25/2020

Clerk - Fulfillment - Bealls Titusville
Description: Function: To participate in the fulfillment of online orders inside the store, while providing a friendly and satisfying customer experience. -- Interaction: - Reports to Operations Managers. - Extensive (more...)
Company: BEALL'S, INC
Location: Titusville
Posted on: 01/25/2020


Registered Nurse - Part-time / Nights
Description: Description Registered Nurse - Med/Surg - Renal Unit AdventHealth Ocala Location Address: 1500 SW 1 st Ave Ocala, Florida 34471 Top Reasons To Work At AdventHealth Ocala Horse Capital of (more...)
Company: AdventHealth
Location: Ocala
Posted on: 01/25/2020

AdventHealth Registered Nurse Emergency Dept full time nights Ocala FL 10k sign on bonus
Description: Description RN ED AdventHealth Ocala Location Address: 1500 SW 1 st Ave Ocala, Florida 34471 Top Reasons To Work At AdventHealth Ocala Horse Capital of the World Driving distance to (more...)
Company: AdventHealth
Location: Ocala
Posted on: 01/25/2020

Service Advisor
Description: AutoNation Toyota Pinellas ParkAt AutoNation, doing whats right by the customer comes standard at 300 locations coast to coast, so its no wonder we have served over 10 million happy customers. As a Service (more...)
Company: AutoNation
Location: Pinellas Park
Posted on: 01/25/2020

Systems Engineer Intern
Description: SunIRef:Manu:title Systems Engineer Intern LOCKHEED MARTIN CORPORATION 7,823 reviews - Titusville, FL 32780 LOCKHEED MARTIN CORPORATION 7,823 reviews Read what people are saying about working here. The (more...)
Company: Lockheed Martin Corporation
Location: Titusville
Posted on: 01/25/2020

Machine Operator
Description: Job Description Molex br Operator, Machine br Position Overview: br Molex is seeking an experienced Machine Operator to operate machine s at the required productivity levels. In this role you will (more...)
Company: Molex Inc.
Location: Pinellas Park
Posted on: 01/25/2020

Event Specialist - Courtyard By Marriott, Melbourne - Courtyard - (19158505)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Titusville
Posted on: 01/25/2020

Clark's Snack Bar Attendant- Weekend Availability - The Vinoy Renaissance St. Petersburg Resort & Go
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Pinellas Park
Posted on: 01/25/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Orlando RSS job feeds