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Bloomingdale's Seasonal Support Generalist, Part Time: Orlando

Company: Bloomingdale's
Location: Orlando
Posted on: December 6, 2019

Job Description:

Education - High School Diploma or GED Skills - Communication Skills - Basic Math - Customer Service Overview: If you want to build meaningful relationships and make fashion personal, fun and aspirational, why not put that creative energy to work and join our team of approachable customer oriented, style conscious professionals. Work in a collaborative environment of problem solvers and flawless executers that drive the business forward through energy, effort and good humor. As a seasonal support generalist you will play a key role in enhancing the customer experience by supporting multiple workgroups including processing, logistics, fulfillment, giftwrap, and recovery. Seasonal associates are eligible to receive a bonus incentive upon completion of their seasonal assignment, colleague discounts and the opportunity to be a part of an iconic brand during the most exciting time of the year. Essential Functions: Fueled by the Power of Relationships Pick and pack all forms of customer fulfillment orders (Shippable Buy Online Pick-Up in Store (B.O.P.S.), Same Day Delivery (S.D.D.), and Buy Online Ship to Store (B.O.S.S.)) Assist in organizing and maintaining floor and stock-room merchandise in order of category, color and vendor for efficient floor fill in, customer service and inventory protection Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction Deliver supplies to the appropriate departments Driven by our Desire to Win: Execute support functions on time and with maximization of resources to ensure delivery of sales and service metrics Achieve 90% fulfillment fill rates and 0-1 day ship on time standards Achieve established compliance rates for fulfillment tasks Work efficiently, with a sense of urgency, to achieve all productivity metrics and maximize sales Help maintain a neat, clean and easy-to-shop sales floor environment to support a best-in-class shopping experience for the customer Committed to a culture of Collaboration and continuous learning: Understand organization and logic behind back of house areas to support fulfillment/floor replenishment/recovery Receptive to learning up to five unique support work centers; open and flexible to go where resources are most needed that day as directed by your direct supervisor Regular, dependable attendance and punctuality is required. Qualifications: Education/Experience: HS Diploma or equivalent Communication Skills: Able to easily engage in conversation Social ease and quick response to customer needs and inquiries Able to maintain composure in difficult situations Detailed oriented about product knowledge Able to communicate effectively with customers, peers and management Mathematical Skills: Basic math functions to operate register, handle money and make change Able to use a calculator Reasoning Ability: Able to work independently and as part of a team in a learning environment Physical Demands: Constant moving and standing Able to lift 10 lbs. Able to reach, grasp, stoop, kneel, crouch and climb lers Other skills: Able to use and navigate multiple technological devices Ability to sell and build a sale through conversational interaction Enjoys meeting and interacting with customers; demonstrates strong interpersonal skills Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures Work Hours: Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays This job overview is not all inclusive. In ition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII

Keywords: Bloomingdale's, Orlando , Bloomingdale's Seasonal Support Generalist, Part Time: Orlando, Other , Orlando, Florida

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