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Technical Support Representative

Company: Asurion LLC
Location: Orlando
Posted on: February 15, 2018

Job Description:

Technical Support Representative Over the next 90 days we're looking for 350 Tech Heroes to join our office in Orlando. We are all more reliant on technology than ever before. It entertains us, it allows us to work and study, and it keeps us connected. It s part of our everyday lives. But when something goes wrong, we re suddenly cut off from the things we do, and the people we need. Our Customer Support Technicians are the front line of support for over 290 million people. It s where you can save someone s day by: Solving problems across hardware, software OS, apps and compatibility Supporting products across Windows, Android, Blackberry OS, Apple IOS, wireless technology, equipment and applications Qualifications: It s a career that requires patience, and a real talent for customer service. You ll need a high school diploma/GED or equivalent and at least six months customer service experience. In return we ll set you up for success with training and ongoing coaching. You ll receive competitive pay and benefits, and perhaps most important - you ll let people get on with their lives. Fix their need, solve their problems, help them reboot. You also must be: Able to use appropriate grammar and tone to provide information and problem resolution to customers. Flexible to work all shifts as required including evenings, weekends, and holidays as well as be able to attend each class of the 6-week training period. Able to pass a pre-employment background check and drug screen. Interested? Want to learn more about this position? Check out this video \"Job Location: 4000 Millenia Blvd, Orlando, FL 32839\" PSS26127 - Orlando - Florida - US - 2017/12/05 Associated topics: answer, associate, customer care specialist, customer service representative, platform support, representante de servicio al cliente, representative, service, technical support, telephone service representative

Keywords: Asurion LLC, Orlando, Technical Support Representative, IT / Software / Systems, Orlando, Florida

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