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Software Support Engineer - .Net C# (Remote)

Company: Vendavo
Location: Orlando
Posted on: June 25, 2022

Job Description:

Company DescriptionVendavo is the leading provider of price management and optimization solutions for business-to-business companies worldwide. Vendavo solutions (On-premise, Mobile and SaaS) include comprehensive pricing analysis, optimization, price setting, and deal execution capabilities that help companies improve profits through the art of science and big data. Leading companies across chemicals, high-tech, industrial manufacturing, and distribution industries leverage Vendavo solutions to drive higher profits. We're making a difference in business, and we're looking for energetic, experienced, and talented professionals to grow our team. If you are someone who is driven to make a global impact and believes in a culture of mutual respect, then you need to join us here at Vendavo!We collaborate with our customers like few others in our industry. That's how we help global businesses achieve extraordinary outcomes in driving predictable, profitable outcomes and growth, by combining the best technology, processes, and - most importantly - people.It doesn't stop with unlocking opportunities for customers: We're committed to creating growth, opportunity, diversity, and inclusion for our employees, too.Our team is growing. You will too.Job DescriptionYou'll be joining a people-focused company. As a Software Support Engineer you will be responsible for triaging, troubleshooting, and/or assigning CPQ support issues for the team. This position requires that the .NET Engineer have a strong ability to communicate and translate user issues into actionable steps to reproduce and resolve issues. The position will include troubleshooting issues, resolving the issue, or assigning the issue to an Engineering team member that can assist in resolution.This candidate should be able to analyze and deliver solutions efficiently and effectively in a fast-paced Agile environment.

  • Provide core support for Vendavo's CPQ platform
  • Triage and validate incoming support issues
  • Troubleshoot issues at the configuration or code level
  • Resolve issues or assign to other team members
  • Follow-up and communication of issue resolution with other teams
  • Enhance the existing CPQ library of Automated Unit and UI Tests
  • Development activities will require the candidate to work with Microsoft .Net (C#), React, Azure DevOps, SQL Server, and IIS.
  • Knowledge of ASP.NET, C#, MVC, and JavaScript is essential.
  • Other duties as assigned.Qualifications
    • Object-oriented development experience
    • ASP.NET web development experience
    • Experience with Visual Studio .Net
    • Experience developing Unit Tests
    • Experience with iterative development methodologies
    • Experience with Microsoft technologies
    • Familiar with XML
    • Highly developed organizational skills
    • Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
    • Superior verbal and written communication skills
    • MUST be customer-focusedMust possess drive and motivation for achievement with the ability to learn and apply new concepts and tools quickly and be motivated by successfully accomplishing goalsPreferred Skills/Education
      • Education: College degree. BS MIS or computer science, math, or equivalent experience.
      • Certifications: Professional certifications in Microsoft preferredAdditional Information
        • Competitive base salary + bonus
        • Comprehensive health benefits including medical and dental
        • Unlimited paid time off
        • Flexible working hoursAccommodationsVendavo is an inclusive community, and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the interview process, please contact your recruiter with your request. Your message will be confidential, and we will be happy to assist you.All your information will be kept confidential according to EEO guidelines.

Keywords: Vendavo, Orlando , Software Support Engineer - .Net C# (Remote), IT / Software / Systems , Orlando, Florida

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