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ServiceNow Developer

Company: The Computer Merchant, Ltd
Location: Orlando
Posted on: November 22, 2021

Job Description:

Please note the selected candidate will be expected to report to the Orlando, FL office upon office reopening. Duties This ServiceNow Developer will be responsible for developing, maintaining, and enhancing SNOW CMS, SNOW Legal Service Delivery (LSD) module, on the ServiceNow platform. We are seeking a candidate who have a:

  • Strong sense of team; Collaborative approach; Deliverable focus; Customer Service mindset
  • Perform and/or participate in discovery and design work sessions to determine best practice solution requirements and produce deliverables, including mock-ups, flow diagrams, etc.
  • Refine and manage release management best practices for customizations and upgrades to the platform and applications
  • Assist business owners with leveraging ServiceNow with disciplined design and implementation approaches
  • Assists ServiceNow System Administrators with incident resolution, as needed
  • Designs and develops new ServiceNow applications and services (i.e. CSM,LSD modules)
  • Assists ServiceNow Business Analyst in estimating release level of effort
  • Provides mentoring and guidance for ServiceNow System Administrators
  • Takes ownership of complex business requirements and works them to completion Equal Opportunity Employer Veterans/Disabled Job Requirements:Skills Required:
    • Enterprise and/or IT Service Management
    • Advanced System Administration
    • Experience with database design schemas and data modeling
    • Strong requirements gathering experience
    • Scripting
    • Candidate should be able to read and understand Object Oriented code on a high level.
    • Candidate must demonstrate the following ServiceNow knowledge/skills:
      • Performing GlideRecord Operations on a Table
      • Scripting in Business Rule using the current and/or previous object
      • Calling Script Includes
      • Able to make REST API Outbound Calls and SOAP Outbound Calls with basic Authentication
      • Understand WSDL and JSON
      • Hands-on experience with ImportSets and Transform Maps
      • Update Set creation/usage and change migration
      • Development/unit testing of Script Includes, Business Rules, Notifications and Notification Email Scripts, Scheduled Jobs, System Logs, UI Scripts, UI Pages, Security Roles/Groups and Reports
      • Strong debugging skills which take advantage of Background Scripts, Fix Scripts, ServiceNow JavaScript Debugger
      • MID servers usage, deployment and configuration
      • Knowledge of JavaScript, JSON, JQuery and web browser technology (XML, HTML, Web Services, etc.) Nice to Have:
        • Angular, Microsoft .Net experience (C#)
        • Experience with ServiceNow Encryption Context, Scripted REST/SOAP API's, OAuth Authentication mechanisms
        • Familiarity with GIT Other Desired Skills:
          • Experience building custom business applications on the ServiceNow platform
          • Agile Software development practices
          • Experience dealing with technical end-users in a support role
          • Working knowledge of LDAP, AD, SSO, Email Infrastructure and Web Services
          • Experience working directly with customers and clients EducationBachelor's degree in computer science, information science or management information systems

Keywords: The Computer Merchant, Ltd, Orlando , ServiceNow Developer, IT / Software / Systems , Orlando, Florida

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