Network Operations Technician
Posted on: May 6, 2021
Network Operations Technician will receive, analyze, monitor and
resolve network problems in a timely fashion with minimal guidance
from more senior technicians or supervisor. Responsibilities will
include opening trouble tickets for various customers, answering
incoming telephone calls, responding to network alarms and customer
emails, and documenting/updating customer account data. Education:
High school or equiv. plus 2 years formal electronics training or
equivalent knowledge through experience. Associates Degree in
related field preferred. Minimum 2 yrs related telecommunications
experience or 1 yr as NOS with satisfactory or better performance.
Industry certifications, related experience in the military and
physical line or protocol experience is preferred. Basic knowledge
of UNIX operating system is a plus. Additional Requirements:
Microsoft Office software suite...emphasis in both Excel and
Outlook. Position may require shift work based on days of the week
or hours. This is a Shift Position (11pm to 7am) and requires the
technician to work at least one weekend night (i.e. Friday night or
Saturday night). We are an equal employment opportunity employer
and will consider all qualified candidates without regard to
disability or protected veteran status.
Keywords: , Orlando , Network Operations Technician, IT / Software / Systems , Maitland, Florida
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