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Call Center Rep (Healthcare)- 100% Remote $14-$15/hr

Company: Aston Carter
Location: Orlando
Posted on: November 23, 2021

Job Description:

Equivalent Experience""Hiring for healthcare Call Center Rep (100% remote)"""(can sit anywhere in Florida and work)Position : Customer Service Representative (100% remote)equipment providedPay : English -$14.50/hr : Bilingual -$15.50/hrDuration : 6 months (contract with potential to be hired on perm for individuals with good performance/attendance)Anticipated Start Date: 11/15/2021Hours/OT:Training: Virtual Classroom lecture- 1-2 weeks then get on the phone to perform those functions, for 1 week to perform those functions. Approximately 3 weeks total.Training Shift: Monday through Friday, 9am- 5:30pm EST. *Shift: 8am-7pm (any 8 hours)Job Description:Deliver the highest level of customer service experienceAnswer customer callsEngage with customers over the phone and reply to online chat inquiriesHelp customers manage their accountsFind creative solutions to any, and all, consumer problems that ariseDiagnose, assess, and resolve problems or issues in a timely mannerDisplay flexibility and willingness to accept constantly changing project/program updatesDemonstrate corporate values on a consistent basisSkills & Qualifications:At least 1 of call center/ customer service required. Must have high speed reliable Internet.Bilingual in Spanish pay rate is $15.50/hrDisqualifiers:Unable to demonstrate understanding of a workflow processUnable to provide well-rounded responses to specific questions/ short answersIn conversation, demonstrates the inability to understand and follow policy and proceduresIn conversation, demonstrates lack of productivity, professionalism, or interest in being helpful to othersJob hoppers, someone who has had a different job every yearcontact informationkashivamurthi@904-593-9894-ex-55196About Aston Carter:At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@ for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Orlando , Call Center Rep (Healthcare)- 100% Remote $14-$15/hr, Human Resources , Orlando, Florida

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