OrlandoRecruiter
the smart solution for Orlando jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Orlando
Posted on: February 15, 2019

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '138266

Keywords: Ross Dress for Less, Orlando , Specialist, Store Protection, Hospitality & Tourism , Orlando, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Turndown Housekeeper - The Ritz-Carlton Orlando, Grande Lakes (1900010A)
Description: Turndown Housekeeper At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays (more...)
Company: Marriott International, Inc.
Location: Orlando
Posted on: 02/24/2019

Cook III - JW Marriott Orlando, Grande Lakes (180037SZ)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Orlando
Posted on: 02/24/2019

Guest Service Representative - Courtyard Orlando Airport (18003HK9)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Orlando
Posted on: 02/24/2019


Server Assistant (PT), Cabana Bar & Beach Club - Walt Disney World Dolphin (18000AHY)
Description: Heres To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International
Location: Orlando
Posted on: 02/24/2019

shift supervisor - Store# 08343, 400 PARK AVENUE
Description: Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks (more...)
Company: Starbucks
Location: Winter Park
Posted on: 02/24/2019

Customer Service Job Ads
Description: Inbound Customer Service Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the (more...)
Company: Mommy Jobs Online
Location: Orlando
Posted on: 02/24/2019

Restaurant Manager
Description: Denny's is America's Diner, and our employees love feeding people Not just the perfect breakfast or burger, but feeding the lives of our customers by giving them a place to share great conversations. (more...)
Company: Denny's
Location: Orlando
Posted on: 02/24/2019

$16-$35+/Hour Pizza Hut Jobs Hiring: (Positions Open)
Description: Easy Application,
Company: PizzaHut.FindDreamJobs.com
Location: Debary
Posted on: 02/24/2019

Retail Sales Associate (All positions)
Description: Description You believe sports make people better. So do we. Immerse yourself in an environment where passionate and skilled teammates thrive. Associates joining our team have an opportunity to serve (more...)
Company: DICK'S Sporting Goods
Location: Orlando
Posted on: 02/24/2019

Retail Service Merchandiser
Description: Overview The IMPACT Retail Service Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively performing project work including, but not limited to, the proper (more...)
Company: Acosta
Location: Orlando
Posted on: 02/24/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Orlando RSS job feeds