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Customer Service Representative - Healthcare

Company: TTEC
Location: Orlando
Posted on: September 16, 2018

Job Description:

Join us at TTEC where we welcome career changers with an aptitude for customer service or inbound sales who have a passion for helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you will be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught, a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.But wait, we have higher aspirations for you (and we hope you do too)! If you are ambitious and a real go-getter, take your career with us to the next level and join our Health Insurance Career Development Program to be a licensed agent. Just think, you'll be able to help customers on a deeper level and grow your career and earning potential at the same timeIn this program, you'll get:To take a comprehensive course to prepare you for the state health insurance license examTime to study with some flexibility in your work schedule and additional study sessionsCost of your exam fees to be fully paidCost of your yearly license renewal to be fully paid (as long as you're with TTEC, of course)Once you pass the health insurance state exam and receive your state license, you can move up the ranks as a Licensed Healthcare Insurance Sales Agentfor one of our amazing, nationally-recognized health insurance clients. This means you'll need to make the time commitment to complete the program and be a stickler on studying, but if you're like us, you'll have the determination, dedication and can-do attitude that will propel you to succeed.As a TTEC licensed healthcare insurance sales champion, you'll enjoy:Knowledgeable, supportive and engaged leadershipFamily-friendly environmentFree-spirited, theme-based employee eventsLots of learning and career opportunities for aspiring mindsdiverse, inclusive and community-minded organizationAnd yes, all the competitive pay and benefits that'd you'd expectThe basic stuff you'll need:We're looking for you to come with excellent communication skills. You can adapt to new and different situations, read the behaviors of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab. Empathy is the key.An ability to adapt and excel in a fast-paced work environment.High school diploma or equivalentHandy with MS Windows and other computer applications.The passion and drive to make a differenceWe are family: Being bold, passionate and real. It's what connects us here at TTEC. Does this describe you too? If so, we hope you'll join us! Here, you'll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You'll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? We're all that too.Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program, a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information or protected veteran status.Jobs in Daytona, jobs in Florida, customer service jobs, customer service careers, retail, hospitality, restaurant, insurance, health insurance, healthcare jobs, call center, CSR, Medicare, Medicaid, health agent, healthcare insurance, licensed agent Associated topics: call center, client, csr, customer care, phone, representante de servicio al cliente, service, service representative, technical assistant, telephone

Keywords: TTEC, Orlando , Customer Service Representative - Healthcare, Hospitality & Tourism , Orlando, Florida

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