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Dining Room Server

Company: The Country Club of Orlando
Location: Orlando
Posted on: February 15, 2018

Job Description:

Job DescriptionReports To: Dining Room Manager & Dining Room Captain Job SummaryProvide superior quality food and beverage service to club members and their guests.***Must have AM & PM availability – weekends are a must! Competitive pay!Full-time position & part-time position available. Great benefit package available to full-time employees after 90 days of employment. Country Club experience is preferred*Essential Functions1. Display a professional, polished appearance in accordance with guidelines outlined in the Employee Handbook.2. Make a conscious effort to learn Member’s names and address them by name whenever possible.3. Set-up side station and perform assigned side work.4. Check station prior to the start of the meal period, being sure to polish glass and silverware, make sure centerpieces are in order, all place settings are complete, get names of all reservations.5. Provide attention or acknowledgement of Members within 30 seconds of their being seated.6. Take Member’s drink order and review all specials. (i.e. fish of the day, soup, starch, vegetable, special entrees, sandwiches, salads). Use suggestive selling techniques.7. Take food order upon delivery of drinks, using pivot points.8. Place order in the MICROS system using proper seat numbers based on pivot points.9. Inform kitchen of any special preps or special requests.10. Assemble food on the tray with all necessary condiments and silverware.11. Deliver and serve meal, being careful to serve all ladies first from the left. Use pivot points. DO NOT auction food.12. Check back within two minutes to ensure member/guest satisfaction.13. Replenish water, butter, bread, cocktails, etc. frequently.14. Remove dirty dishes after everyone is finished eating (or as otherwise instructed).15. Suggest and serve coffee, dessert, and after dinner drinks.16. Verify accuracy of prices, taxes, service charge, other charges, member number on all checks.17. Present bill in a check presenter (along with a comment card) for the member to sign.18. Keep tables, dining room and bus station clean.19. Advise supervisor or manager of complaints and/or potential problems as soon as they occur.20. Perform clean-up/closing duties as assigned.21. Attend 5:30 p.m. pre-meal meeting in the kitchen each day scheduled, promptly and in full uniform.22. Be a team player. Assist in all positions of the dining room (i.e. hostess, food runner, busser) and assist other departments as required.23. Perform any other reasonable requests asked of you by a supervisor or manager. The position requirements for Servers include the ability to stand/walk for 6-8 hour shifts and the ability to lift and carry 35 lbs.The Country Club of Orlando is a drug-free workplace. Drug tests and background checks are routinely performed on all new employees.This Job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. Team Member’s will be required to perform any other job-related duties assigned by their supervisor.Company DescriptionThe Country Club of Orlando was founded in 1911. It is one of the largest and oldest Country Clubs in the state of Florida.The Club encompasses 166 & 1/3 acres and includes twelve tennis courts, a renovated 18-hole Donald Ross designed golf course, a junior-Olympic sized swimming pool, a recently renovated Wellness center, snack bars, and a main clubhouse with unique dining facilities, banquet venues, and meeting rooms. Our family-oriented Club strives to provide the highest level of service and professionalism.

Keywords: The Country Club of Orlando, Orlando, Dining Room Server, Hospitality & Tourism, Orlando, Florida

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