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ICE! Retail Lead - Seasonal - Gaylord Palms Resort & Convention Center (170029GT)

Company: Marriott
Location: Orlando
Posted on: January 13, 2018

Job Description:

Heres To Your Journey with Gaylord Gaylord is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Gaylord Palms Resort & Convention Center, located at 6000 West Osceola Parkway , Kissimmee, FL, 34746 is currently hiring a ICE! Retail Lead - Seasonal. Responsibilities include: Assist manager in the daily operation of assigned events, including supervision of event operations and box office staff. Schedule staff at proper levels for each event. Monitor performance of staff and provide any necessary feedback to management. Monitor cash handling operations. Answer guest inquiries via phone, personally or electronically in a prompt, courteous manner. Direct guests to proper location with clear instructions. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested. To apply now, go to: marriott.taleo.net/careersection/2/jobdetail.ftl?job=170029GT Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. facebook.com/marriottjobsandcareers twitter.com/marriottcareers linkedin.com/company/marriott-international instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Additional Locations : Orlando, Florida; Kissimmee, Florida Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott, Orlando, ICE! Retail Lead - Seasonal - Gaylord Palms Resort & Convention Center (170029GT), Hospitality & Tourism, Orlando, Florida

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