Assistant General Manager
Company: Twistee Treat USA LLC
Location: Brandon
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Description: The role of
Assistant General Manager (AGM) requires strong, positive, vocal
leaders centered on mirroring the vision and direction of the
company and of the General Manager. Assistant GM’s must be hands-on
leaders, providing positive communication and direction throughout
the shift. AGM’s must understand our Standards and hold smile
makers accountable to those Standards at all times. AGM’s must have
flexible schedules that match the GM Scheduling Guidelines. AGM’s
will be scheduled Forty Hour work weeks. Job responsibilities
include but are not limited to: Shift Operations – AGM’s will lead
their shifts. Focus will be centered on the guest experience;
controlling labor, minimizing food waste, recipe accuracy, speed
and steps of service, cleanliness and productivity. Schedule
Writing – AGM’s will become proficient in forecasting and
scheduling to meet labor expectations while insuring great guest
experiences at all times. Training – AGM’s will help coordinate
training with Certified Trainers and assist the GM in following up
with final validations. Interviewing and Hiring – AGM’s will assist
GM’s with first interviews – utilizing interview questionnaire –
and provide feedback concerning candidates. Cash Handling and
Deposits – AGM’s will be responsible for all deposits, drawer
counts and petty cash purchases during their shifts. Inventory and
Ordering – GM’s will work with AGM’s to become proficient at
understanding pars and accurate ordering. GM’s will work with AGM’s
to master accurate inventory. Margins – AGM’s will have a good
knowledge of Food, Labor and Supply costs and work to keep margins
at budget. Unit Operations – The GM’s will continue to work with
and develop AGM’s knowledge level of unit operations including;
R&M, Budgeting, Goal Setting, Personnel development and P&L
knowledge Requirements: Must be able to lift up to 15-20 lbs which
is required for putting away inventory and stocking Must have
working knowledge of computers. Must agree to a background and
credit check. Must be eligible to work in the United States. Must
possess a valid driver’s license. Must have a managers Food Safety
Certificate. Bilingual a plus. Additional Info: Our company uses
E-Verify to confirm the employment eligibility of all newly hire
employees. To learn more about E-Verify, including your rights and
responsibilities, please visit: www.e-verify.gov/
Keywords: Twistee Treat USA LLC, Orlando , Assistant General Manager, Hospitality & Tourism , Brandon, Florida
