Retail Bike Technician
Company: DICK'S Sporting Goods
Location: Orlando
Posted on: October 31, 2024
Job Description:
At DICK'S Sporting Goods, we believe in how positively sports
can change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve.If you are ready to make a difference as part of the world's
greatest sports team, apply to join our team
today!OVERVIEW:OVERVIEW:The Bike Technician is a technically
focused role centered around providing a differentiated customer
experience specifically to cyclists. The Bike Tech is responsible
for building and repairing bicycles according to established
procedures. This individual will pull from personal experiences and
industryresearch and trends to provide strong product
recommendations that align to the customer's needs.
- Create a world-class customer experience by providing
passionate customer service and selling through customer
engagement, specifically (but not limited to) our Bike
Department.
- Uphold company standards for merchandise presentation.
- Demonstrate ability to genuinely interact with customers to
show passion, knowledge,
- dedication, and commitment in their sport or activity.
- Promote company programs including warranty sales, Scorecard
(loyalty program), private-label credit cards, and other seasonal
promotions.
- Achieve sales goals through selling bikes and related
merchandise.
- Build and repair bikes in accordance with established
procedures. Assist with the assembly of exercise equipment as
needed.
- Maintains merchandise presentation standards and signage of
Bike Department to Company standards as directed.
- Adheres to established policies and procedures related to
safety, loss prevention and standard operating procedures.
Maintains confidentiality of all Company information.
- Takes an all-hands-on-deck approach to support the team across
the store.
- Performs other tasks as assigned by management.TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They
define the behaviors that can drive our business while ensuring a
great teammate and athlete experience. Here are the traits we look
for in our store teammates:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-OrientedQUALIFICATIONS:
- Prior experience of building, repairing, and selling bicycles
preferred
- Ability to stand, bend, stoop, reach, push, pull and lift 15 to
35 lbs. items occasionally (up to 5 times per hour).
- Ability to work extended periods of time (up to 4 hours)
standing or walking.
Keywords: DICK'S Sporting Goods, Orlando , Retail Bike Technician, Hospitality & Tourism , Orlando, Florida
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