Reservation Coordinator

Company: Workway
Location: Orlando
Posted on: January 25, 2023

Job Description:

Workway is -a professional staffing firm, working with organizations across the country to place exceptional candidates. No matter what position within the organization, you'll experience tremendous professional satisfaction in an environment where they genuinely support and appreciate each other.



We are looking for a Reservation Coordinator responsible for specific duties listed below.



Your specific duties will include:

• 
  
• New vendor reservations pulled from extranets and input into iHotelier
  
• Monitor team email inbox for new reservations
  
• Work directly with customers, resorts staff, call center staff, vendors to investigate and negotiate solutions for referred customer service issues
  
• Monitor team 800 phone line for incoming customer service, customer service certificate reservations, and third-party reservations support
  
• Process reservation denials and cancellations for reservations booked via third parties where the credit card payment was declined, contacting guest or the third party as appropriate
  
  Specific qualifications for the -position include: -
  
  
  • 
    
  • Customer Service, call center experience
    
  • 1 year call center experience
    
  • Moderate proficiency using Microsoft Excel, Microsoft Word
    
  • High School Diploma
    
    Compensation may depend on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.
    
    
    
    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
    
    
    
    Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit . To receive state and federal compliance posters, e-mail - or call 972.514.1515.

Keywords: Workway, Orlando , Reservation Coordinator, Hospitality & Tourism , Orlando, Florida