Customer Service Representative (ORLANDO)

Company: Citi Marketing
Location: Winter Park
Posted on: September 24, 2022

Job Description:

Customer Service Representative (CSR) Job Summary Our goal is to INSPIRE a customer, to educate, demonstrate and enhance the customer experience with our client's products or services. If you have energy, commitment, and passion and are capable of helping Citi Marketing transform the way we do customer service forever, we will offer you a competitive rate pay, bonuses on top, provide all the training you will need and progression throughout the year in return. Can you help us? What we are looking for with you as our potential new CSR! --- As an individual do you take every experience as an opportunity to learn , improve your customer service and sales technique for the next person you meet! --- You have awesome communications skills and are excited to lead training and demos and to present in front of large groups of potential customers! --- You're an idea generator, someone who can solve problems on the fly and properly use your resources and ask for help when needed. --- You're self-reliant and can effectively prioritize and manage your time through your calendar, allowing you to juggle a lot at once. --- You have a passion for new booming industries like the meal kit delivery Customer Service Responsibilities and Duties: As a Customer Service Representative (CSR), What will you do? --- Interview Citi's based on our client's industry --- Be a CSR in our booming new booming industry --- Research our clients both face to face and online --- Learn how to deliver great customer service to both new and existing clients. --- Attend daily training sessions with managers and account executives. --- Design our client's campaigns --- We provide experiential services. i.e pop-ups, live activations, and events --- We raise awareness, create user friendly-basis, and doing live activations for our clients Customer Service Representative Qualifications and Skills: --- Ability to work flexible hours and days, including some weekends --- Commitment to following program guidelines to protect brand and program integrity --- Excellent communication skills-including formal presentation and training skills --- Interpersonal savvy when interacting with internal employees, external customers, and virtual team members as well as management and other CSRs. --- Ability to be self-motivated and work independently with little supervision, consistently reporting back to the program about campaign effectiveness --- Excellent time-management, organization, planning, and implementation skills --- Highly motivated to achieve, with the ability to solve problems and overcome CSR obstacles --- High level of ethics, values, integrity, and trust --- Sales and marketing experience a plus Customer Service RepresentativeRequirements: --- Travel to Orlando, FL (Winter Park area) --- For legal reasons, applicants must be 18 or older --- For our international applicants, please keep in mind, we are unable to provide sponsorships at the current moment. If you love what you've read so far, WHAT ARE YOU WAITING FOR ? Just hit the APPLY button and find us on Linkedin. Job Requirements:

• Don't forget to check us out: Instagram: citimarketing1 Website: citi-marketing.com Linked in: Citi Marketing

Keywords: Citi Marketing, Orlando , Customer Service Representative (ORLANDO), Hospitality & Tourism , Winter Park, Florida