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Rental Reservations Agent

Company: Westgate Resorts
Location: Ocoee
Posted on: August 6, 2022

Job Description:

Job Description

What is a Vacation Booking Agent?

The Vacation Booking Agent is part of the Rental Reservations Department and must be a motivated specialist who is sales-oriented, has the ability to think quickly, and can provide the timeshare sales staff with the highest quality of potential clients.


Responsible for incoming and outgoing phone calls

Sales skill with the ability to determine needs.

Answering questions regarding resort amenities, unit descriptions, location and travel directions, and reservation confirmations.

Booking reservations

Familiarity and efficiency with computer systems, knowledge of seasonal rates and awareness of black-out dates.

Confirming/Canceling reservations

Problem resolution - Ability to solve problems without hesitation.

Additional Information

PAY: $16.00/hour (+ $.50 for language differential)

+Commission opportunities

+Shift differential (10% Monday-Friday after 5pm, 15% Saturday & Sunday)

Training Schedule:


Training - Remote -- Monday-Friday 9:00AM-5:30PM (Weeks 1-4)

Nesting - Remote -- Monday-Friday 9:30AM-6:00PM (Weeks 4-6)

Post-Training Available Shifts: (Remote)

Monday-Friday 12:30PM-9:00PM

Saturday-Sunday 10:00AM-6:00PM

*Both Weekend days and holidays are required

Keywords: Westgate Resorts, Orlando , Rental Reservations Agent, Hospitality & Tourism , Ocoee, Florida

Click here to apply!

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