Retail Customer Service Specialist
Company: Field & Stream
Location: Clermont
Posted on: June 25, 2022
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Job Description:
DescriptionOn our team, everyone plays a critical role providing
genuine, helpful and friendly service to help our athletes perform
at their best and enjoy their sport. We're committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve. This role is an opportunity to make a difference and join
the world's greatest sports team.Customer Service Specialist
Duties: Create a world-class customer experience by providing
passionate customer service and selling through customer engagement
Provide register coverage as needed and ensure strong customer
service standards are met by supporting cashiers through complex
transactions Serve as primary customer service provider at the
front end and liaison between customers and management Ensure
customers receive outstanding service by adhering to and enforcing
customer service programs Handle all situations that involve
firearms passing through the front end and ensure compliance with
firearms safety policy and procedure Uphold company standards for
merchandise presentation of the best apparel and equipment brands
in sporting goods Promote company programs including warranty
sales, Scorecard (loyalty program), private-label credit cards, and
other seasonal promotions All Teammates are required to adhere to
all safety policies and procedures. Additionally, as business needs
arise, other tasks may become necessary.
Keywords: Field & Stream, Orlando , Retail Customer Service Specialist, Hospitality & Tourism , Clermont, Florida
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