Guest Service Aide - The Ritz-Carlton - (21136741)
Company: Marriott International, Inc.
Posted on: January 16, 2022
Live Fully at Marriott International #1 Leader in
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
The Ritz-Carlton Orlando, Grande Lakes, located at 4012 Central
Florida Pkwy, Orlando, Florida, 32837 is currently hiring a Guest
Greet and escort guests to rooms. Open doors and assist
guests/visitors entering and leaving property. Inform guests of
property amenities, services, and hours of operation, and local
areas of interest and activities. Identify and explain room
features to guests (e.g., use of room key, mini-bar, ice and
vending areas, in-room safe, valet laundry services). Transport
guest luggage to and from guest rooms and/or designated bell area.
Assist with luggage storage and retrieval. Assist guests/visitors
in and out of vehicles, including assisting guests with
loading/unloading luggage. Supply guests with directions. Arrange
transportation (e.g., taxi cab, shuttle bus, limousine/sedan
service) for guests/visitors, and record advance transportation
request as needed. Communicate parking procedures to
Follow all company policies and procedures, and report accidents,
injuries, and unsafe work conditions to manager. Maintain awareness
of undesirable persons on property premises. Ensure uniform and
personal appearance are clean and professional and maintain
confidentiality of proprietary information. Welcome and acknowledge
all guests, anticipate and address guests service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Read and
visually verify information in a variety of formats (e.g., small
print). Move at a speed required to respond to work situations
(e.g., run, walk, jog). Stand, sit, or walk for an extended period
of time or for an entire work shift. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 50 pounds without
assistance and objects weighing in excess of 75 pounds with
assistance. Move over sloping, uneven, or slippery surfaces as well
as up and down stairs and/or service ramps. Reach overhead and
below the knees, including bending, twisting, pulling, and
stooping. Perform other reasonable job duties as requested by
Apply now at :
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protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Orlando , Guest Service Aide - The Ritz-Carlton - (21136741), Hospitality & Tourism , Orlando, Florida
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