Executive Pastry Chef (Relocation Assistance Available) Bonus Eligible - Gaylord (21155231)
Company: Marriott International, Inc.
Posted on: January 16, 2022
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Gaylord Palms Resort & Convention Center located at 6000 W. Osceola
Parkway, Kissimmee, FL, 34746 is hiring a Executive Pastry Chef
(Relocation Assistance Available) Bonus Eligible.
Manages the daily pastry operations. Exhibits creative baking and
decorating talents by personally performing tasks while leading the
staff in preparing quality and consistent pastries for all areas.
Works to continually improve guest and employee satisfaction while
maintaining the operating budget. Supervises all pastry areas to
promote a consistent, high quality product is produced. Monitors
sanitation and food standards. dentifies the developmental needs of
others and coaching, mentoring, or otherwise helping others to
improve their knowledge or skills. Manages all pastry food
Education and Experience
High school diploma or GED; 6 years experience in culinary, food
and beverage, or related professional area.
2-year degree from an accredited university in Culinary Arts, Hotel
and Restaurant Management, or related major; 4 years experience in
culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Leading the Discipline Teams
Supervises and manage employees; understands employee positions
well enough to perform duties in employees' absence.
Supervises and coordinates activities of cooks and workers engaged
in pastry preparation.
Exhibits creative baking and decorating talents by personally
performing tasks while leading the staff in preparing quality and
consistent pastries for all areas.
Utilizes interpersonal and communication skills to lead, influence,
and encourage others; advocates sound financial/business decision
making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among
Serves as a role model to demonstrate appropriate behaviors.
Promotes and maintains the productivity level of employees.
Supervises pastry preparation shift operations.
Communicates performance expectations in accordance with job
descriptions for each position.
Creates and maintains open, collaborative relationships with
employees and ensures employees do the same within the team.
Verifies that regular on-going communication occurs with employees
to create awareness of business objectives and communicate
expectations, recognize performance and produce desired
Leads shifts while personally preparing food items and executing
requests based on required specifications.
Represents the property in media events as needed.
Facilitates pastry classes for customers and the community.
Verifing Culinary Standards and Responsibilities are Met
Develops, designs, or creates new ideas and items for pastry
Follows proper handling and right temperature of all food
Maintains food preparation handling and correct storage
Recognizes superior quality products, presentations and flavor.
Verifies employees maintain required food handling and sanitation
Promotes compliance with all applicable laws and regulations
Assists the Executive Chef with menu development associated with
Operates and maintains all department equipment and reports
Prepares and cooks foods of all types, either on a regular basis or
for special guests or functions.
Assists in determining how food should be presented and creates
decorative food displays.
Maintains and demonstrates knowledge of food and beverage trends
within the hospitality industry.
Executes cooking shows and educational programs to guest
Providing Exceptional Customer Service
Monitors and provides service behaviors that are above and beyond
for customer satisfaction.
Manages day-to-day operations, verifying the quality, standards and
meeting the expectations of the customers on a daily basis.
Supports service by communicating and assisting employees to
understand guest needs, providing guidance, feedback, and
individual coaching when needed.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Responds to and handles guest problems and complaints.
Interacts with guests to obtain feedback on product quality and
Emphasizes guest satisfaction during all departmental meetings and
focuses on continuous improvement.
Maintaining Culinary Goals
Sets and supports achievement of culinary goals associated with
pastry products including performance goals, budget goals, team
Provides specific guidance to prioritize, organize, and accomplish
daily pastry operations work.
Supports procedures for food and beverage portion and waste
Purchases appropriate supplies and manage inventories according to
Trains employees in safety procedures.
Create cost cards, recipe cards, photographs, and categlogues for
utilization during taste presentations.
Managing and Conducting Human Resource Activities
Identifies the developmental needs of others and coaching,
mentoring, or otherwise helping others to improve their knowledge
Participates in training staff on menu items including ingredients,
preparation methods and unique tastes.
Verifies property policies are administered fairly and
Verifies disciplinary procedures and documentation are completed
according to Standard and Local Operating Procedures (SOPs and
LSOPs) and support the Peer Review Process.
Reviews staffing levels to ensure that guest service, operational
needs and financial objectives are met.
Uses all available on the job training tools for employees.
Solicits employee feedback, utilizes an "open door" policy and
reviews employee satisfaction results to identify and address
employee problems or concerns.
Provides information to supervisors, co-workers, and subordinates
by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best
solution and solve problems.
Attends and participates in all pertinent meetings.
Apply now at
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Additional Location(s): Orlando, Florida; Kissimmee, Florida
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Orlando , Executive Pastry Chef (Relocation Assistance Available) Bonus Eligible - Gaylord (21155231), Hospitality & Tourism , Orlando, Florida
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