Customer Service Collector

Company: Wyndham Hotel Group
Location: Orlando
Posted on: December 6, 2019

Job Description:

Customer Service Collector Wyndham Vacation Club is looking for strong customer service representatives for our Collections department in Orlando, FL. Responsibilities: - Using a soft collections approach, make contact with debtors by telephone, both incoming and outgoing calls, in order to negotiate and collect past due monies. - Negotiate payment plans and analyze situation to determine best course of action following business practices and policies. - Make independent choices to satisfy customer dissatisfaction and resolve debtor disputes. - Initiate follow-up on all accounts in order to ensure payment plans are fulfilled. Minimum Requirements: - High school diploma or G.E.D. equivalent.- Customer Service experience - 1 year - Computer literacy - 1 year - Excellent telephone and communications skills - Ability to work independently and prioritize tasks efficiently Preferred Qualifications: - 1-2 years collections/sales experience - Some college education - 1 year experience in a call center environment Unless there is a legal requirement, experience will be accepted for the education requirement. Wyndham Destinations (NYSE:WYND) believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world's largest vacation ownership and exchange company, with North America's largest professionally managed rental business. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. Learn more at ***********************. Our world is your destination. Every year 3.5 million families entrust us with their vacation dreams. Through our unique brands, flexible ways to explore, and more destinations than anyone else, we make it easy to experience and enjoy the most amazing vacations around the globe. As the world's largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation. Wyndham Destinations is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come join the Wyndham family and discover the rewards for your career. *************************************** Whether at work or on vacation - wherever your dream destination, wherever you see yourselfwe help you get there. Benefits A career at Wyndham Destinations offers you great benefit opportunities with a competitive compensation package, benefits and recognition. In addition to great employee discounts on travel related items including vacation rentals & lodging, cruises, car rentals & other goods & services, you will receive - Medical/dental and vision care plans - A 401(k) program that matches dollar for dollar up to 6% of salary (to government max) - Programs that include Flexible Spending Accounts, short & long term disability, life insurance & educational assistance amongst others Along the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green. Come and be part of One Family, One Team, One Company . . . Wyndham Destinations People Make the Difference The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. If you require a reasonable accommodation to complete an application please email your request to **************** and provide the job title and location to which you are applying. Call Center United States of America- Florida-Orlando Regular Full-time WVC - Consumer Finance Wyndham Vacation Clubs Nov 10, 2019, 4:42:13 PM

Keywords: Wyndham Hotel Group, Orlando , Customer Service Collector, Hospitality & Tourism , Orlando, Florida