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SALES CLERK (HOUSWARE) FLEX UP TO 5 HOURS

Company: Navy Exchange Service Command
Location: Orlando
Posted on: December 5, 2019

Job Description:

SALES CLERK (HOUSWARE) FLEX UP TO 19.5 HOURS United States-Florida-Orlando Job Summary: - Sells general merchandise to customers exercising professional selling techniques. - Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: - Greets, and engages customers in conversation for purposes of providing sales related assistance. - Assists in the selection of merchandise, and suggests additional items to complement the customer's selections. - Where applicable, offers customers the opportunity to purchase extended product warrantees. - Explains coverage, benefits, and price. - Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc. - Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked, and merchandise is neatly arranged. - Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. - Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, gift certificates, layaway, etc.) in an accurate and procedurally correct manner. - Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. - Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. - Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft. - Unpacks, stages, and moves merchandise as assigned. - Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs as it relates to job duties including, but not limited to: assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc.. - Performs other related duties as assigned No experience required. High school graduate or equivalent preferred. Flexible (0 - 19.5 hours) Nov 19, 2019, 8:59:00 PM

Keywords: Navy Exchange Service Command, Orlando , SALES CLERK (HOUSWARE) FLEX UP TO 5 HOURS, Hospitality & Tourism , Orlando, Florida

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