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Healthcare Customer Service Representative -

Company: HealthCare Support
Location: Orlando
Posted on: December 9, 2018

Job Description:

Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions - this is the position for you! Daily Responsibilities: These Customer Service Reps will be working in the Resolution Center where they will be troubleshooting and collaborating with the retail stores, Physician offices, patients, and insurance carriers to determine why a drug is being rejected for coverage.
There are 13 rejection categories; however, contractors will only be responsible for 3-5 rejection categories.
They will use a queue for these incoming calls.
They will be trained on all this information.
Requirements: 2+ years of healthcare, call center, or customer service experience STRONG soft skills and reliability are a must! Flexibility to work weekends and great attendance Reliable transportation Hours for this Position: Schedules range between Monday - Sunday - 10:30 am - 8:30 pm.
Training schedule usually 8-5 or 9-6 for first 3/4 days.
***Will have on Christmas Day and New Year's Day off Advantages of this Opportunity: Competitive salary, $13/hr.
Benefits offered, Medical, Dental, and Vision Fun and positive work environment Interested in being considered?

Keywords: HealthCare Support, Orlando , Healthcare Customer Service Representative -, Healthcare , Orlando, Florida

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