UT Licensed Telecounselor

Company: New Season
Location: Maitland
Posted on: January 5, 2026

Job Description:

Job Description Job Description Job Overview TELECOUNSELOR I Our Organization For more than three decades, our organization has been a prominent provider of outpatient treatment services, focusing on delivering safe, high-quality care for individuals dealing with Opioid Use Disorder (OUD). With over 70 treatment facilities across various states, our dedicated team engages in medication-assisted treatment, counseling, and comprehensive care management for those affected by OUD. We adopt a holistic approach, addressing the root causes of OUD to ensure a continuum of care that not only meets treatment needs but also supports patients on their recovery journey. We operate several nationally recognized and accredited methadone treatment centers aimed at assisting individuals struggling with prescription drug abuse and opiate addiction to reclaim their lives. We take pride in treating our patients with dignity and respect throughout their treatment process. We are currently seeking a Telecounselor I to join our team and serve the community. Position Summary: As a Telecounselor, you will provide individual counseling services through a HIPAA-compliant video platform to patients at our clinics nationwide. Remote work may be an option, and you will need to follow a schedule based on clinic assignments and patient requirements. You will collaborate with a multidisciplinary treatment team, including the Medical Director, Program Director, Treatment Services Coordinator, Counselors, and Nurses, to assess and address the clinical needs of patients and enhance their overall well-being. Key Responsibilities: Conduct individual counseling sessions with assigned patients via video communication. Educate patients on all aspects of their treatment, related health issues, and recovery steps. Maintain a performance standard of spending 50% of work hours in direct patient contact each month. Complete necessary documentation, including telecounseling screenings, psychosocial assessments, DAP notes, individualized treatment plans, and reassessments, within specified time frames. Assist patients with intake, admission, discharge, and transfer paperwork as needed. Document patient progress and complete required forms in the electronic health record and other systems. Ensure file compliance according to policies and procedures, making timely corrections as necessary. Identify clinical and case management needs and work to address them. Maintain communication with clinic leadership and support staff, responding to emails within one business day and keeping an updated shared calendar for patient scheduling. Report any instances of patient abuse, neglect, or exploitation as required. Document patient grievances as necessary. Coordinate Urine Drug Screens with clinic liaisons and complete required documentation. Familiarize yourself with the General, program, and state-specific Policy and Procedures Manuals. Ensure compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA). Obtain and maintain the necessary licensure and/or certification as per state requirements and program needs. Participate in preparations for surveys and inspections by CARF, the State, DEA, Board of Pharmacy, and other regulatory agencies as required. Attend all staff meetings and scheduled clinic treatment team meetings. Engage in both individual and group supervision sessions as scheduled. Comply with local, state, federal, and organizational regulations and policies. Act in the best interests of the program and organization, safeguarding proprietary data and rights. Perform additional tasks as assigned by clinic, regional, or corporate leadership. Minimum Qualifications: Education/Licensure/Certification: Ideal candidates will possess a Master’s degree in a Human Services-related field. It is preferred that candidates hold a current independent counseling license (LMHC, LCSW, LMFT, or equivalent) in the state of support at the time of hire, with at least one year at the current license level. However, consideration may be given to candidates who are Registered Interns under active supervision and can obtain unrestricted licensure within 90 days of hire. Experience Required: Familiarity with Substance Abuse and/or Telecounseling Services is preferred. Skills and Abilities: Excellent interpersonal and communication skills. Able to multitask, work independently, prioritize effectively, and demonstrate reliability. Basic mathematical skills are required. Benefits Overview: Opportunity for remote work. Three weeks of paid time off (PTO). Comprehensive Medical (EPO & PPO plans), Dental, and Vision Insurance. Flexible Spending Accounts (FSA) and Teladoc services. Life Insurance coverage. Short and Long-Term Disability benefits. 401K plan with matching contributions. Job or State Requirements: Must be a fully licensed counselor in Utah, such as LCSW, LMFT, or CMHC.

Keywords: New Season, Orlando , UT Licensed Telecounselor, Healthcare , Maitland, Florida