Massage Therapist - Licensed
Company: Spire Hospitality, LLC - Corporate Office
Location: Winter Garden
Posted on: May 25, 2023
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Job Description:
Come be part of something big, where you make dream vacations a
reality for all that visit the Grove Resort & Water Park, an
expansive 106-acre hotel destination located just six miles from
Walt Disney World--. The opportunity to grow your career is endless
and abundant. We want you to be part of our large family of fun and
rewarding experiences.
Join Spire Hospitality in helping create unforgettable guest
experiences.
We're redefining hospitality with a focus on People, Passion, and
Purpose. Join Us!
At SPIRE, we recognize that creating memorable guest experiences
and delivering best-in-class performance for our investment
partners begins with the team we have in place. Bringing our
People, Purpose, and Passion to life across our portfolio of 30+
properties in 19 states across America.
We know that every member of our team is vital to our ongoing
success and has played an important role in achieving the
industry-leading results we are known for today. Because we
wholeheartedly believe that as a collaborative, focused,
productive, and diverse team we go further, we always put people
first.
When you join SPIRE, we ensure that you receive the support, tools,
and opportunities you need to grow as an individual, and to excel
in your hospitality career.
Job Overview: Responsible for performing all spa services including
massage and body treatments. To provide a level of excellence in
guest service to internal and external guests. Other
responsibilities include various tasks for the upkeep of the spa
facility to ensure spa standards meet guest expectations. These
tasks include but are not limited to the upkeep of locker rooms,
hallways, reception area, retail area and individual treatment
rooms.
Responsibilities and Duties:
-Provides a comfortable and relaxing environment for all
guests.
-Knowledgeable on all services provided and must execute each
service in a professional and efficient manner.
-Maintains a professional demeanor throughout the service to
include the introduction, service and post service.
-Customizes treatments based on guests needs.
-Suggests to guests other beneficial treatments offered in the
spa.
-Understands the ingredients in products and can explain their
benefits to the guests.
-Answers guest's questions in a knowledgeable and professional
manner.
-Understands and uses universal precautions when providing
services. Assesses contraindications of guest that may prevent
service from taking place.
-Maintains the highest level of product knowledge and has complete
knowledge of all spa services presently offered.
-Recommends products for home.
-Performs all treatments on services' menu based on current
certifications.
-Begins and ends all treatments on time.
-Works assigned schedule.
-Ensures that work areas are clean and set according to
procedures.
-Informs the Lead Therapist and/or Spa Director of product
needs.
-Creates and maintains client cards with treatment notes, when
appropriate.
-Attends all scheduled meetings.
-Attends schedules professional trainings.
-Completes other duties assigned by the Lead Therapist and/or Spa
Director.
-Cleans and disinfects all equipment on a daily basis.
-Assists staff with lifting and storing facility equipment,
furniture, and products to help maintain facility and prepare for
special events.
-Reports any incident or accident to the Lead Therapist and/or the
Spa Director.
-Completes all assigned side work.
-Performs other hotel duties as assigned
-Ability to stand on feet the majority of the work day.
-Ability to explain various treatments/services to guests.
-Excellent customer service skills and work ethic.
-Efficient, well organized, and able to handle a variety of duties
simultaneously.
-Energetic, enthusiastic and motivational.
-Must be able to portray a professional manner, discretion, and
appearance.
-Excellent verbal and written skills.
-Strong team player.
-Must be comfortable with product recommendation.
-Must be aware of body mechanics in order to prevent injury.
Qualifications:
Education: Any combination of education and experience equivalent
to graduation from high school or any other combination of
education, training or experience that provides the required
knowledge of skills and abilities.
Experience: Previous massage experience preferred. Ability to lift
a minimum of 25lbs. required.
Licenses or certificates: Must maintain all current licenses and
certifications that are required on a state and local level.
Benefits:
We offer a comprehensive full-time benefits package consisting of
medical, dental, vision, pet discount program, identity theft
protection, pre-paid legal support, flexible spending accounts,
matched 401K, life, critical accident or illness, short- &
long-term disability, paid time off, wellness programs, wonderful
hotel discounts and much more!
Keywords: Spire Hospitality, LLC - Corporate Office, Orlando , Massage Therapist - Licensed, Healthcare , Winter Garden, Florida
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