Nurse Navigator CV

Company: AdventHealth
Location: Orlando
Posted on: January 26, 2023

Job Description:

**Description**

**All the benefits and perks you need for you and your family:**

+ Benefits from Day One

+ Paid Days Off from Day One

+ Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

**Our promise to you:**

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Full Time

**Shift** : Days

**The community you'll be caring for:**

+ Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando

+ We offer great benefits with immediate Health Insurance coverage

+ Career growth and advancement potential

+ Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America

+ AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country

+ We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

**The role you'll contribute:**

The Nurse Navigator coordinates all services required to provide multidisciplinary, quality assured, appropriate case selection and cost-effective care to cardiovascular and electrophysiology patients. The Nurse Navigator serves as a resource for patients, physicians and others serving in the role of educator, quality improvement and consultant to patients referred. Makes initial contact with the patient/family to establish a professional relationship and understanding of the diagnosis, treatment and follow-up regimen. The nurse assesses the patient's status and works with physicians to determine appropriate plan for patient and assess appropriateness per regulatory and vendor guidelines. Develops, manages and redesigns, as needed, the process for scheduling a procedure through discharge for patients in the CV department. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

**The value you'll bring to the team:**

+ Develops, plans and implements evidenced-based measures that increases the quality of care for the electrophysiology/cardiovascular spectrum of patient care and ensures compliance with all regulatory guidelines.

+ Supports and assists with data collection for process and quality improvement while understanding the department performance trends and established standards. Works collaboratively with the CV Quality department.

+ Keeps Manager and Director informed and seeks assistance and direction from appropriate individuals when confronted with unfamiliar procedures and techniques before implementing them to ensure delivery of safe and effective patient care.

+ Coordinates patient education and care: serves as an ongoing resource for patients and families during their diagnosis and treatment period; communicates information regarding patient status and needs; collaborates with other providers regarding how to best meet needs and sequence care; assesses patients' learning style and health literacy in order to provide education on the appropriate patient level.

+ Navigates a diagnosed patient from the diagnostic phase through the treatment phase, ensuring appropriate/timely medical/supportive services.

+ Provides telephone and face-to-face consultation with patients to answer pertinent questions throughout their hospital experience; provides educational information to patient/family and reviews information with patient at discharge and/or within 48 hours post-discharge. Communicates with patient and family 24-48 hours after discharge to clarify any outstanding concerns to ensure patient understands follow-up.

+ Communicates and collaborates with multidisciplinary team to ensure high-quality patient care. Acts as a liaison to physicians' offices regarding proper orders, medical records, consents and any other required documentation/criteria ensuring they are received at the time of scheduling a patient for a procedure.

+ Maintains a professional relationship with all customers.

+ Completes assigned work comprehensively and in a timely manner.

+ Facilitates "on time" scheduling with coordinators, supervisors, physicians and patients.

**Qualifications**

**The expertise and experiences you'll need to succeed:**

**EDUCATION AND EXPERIENCE REQUIRED** **:**

+ Bachelor's degree in Nursing

+ Three years of experience in cardiac care

**_EDUCATION AND EXPERIENCE PREFERRED_** _:_

+ Master's degree in Nursing, Business Management or Healthcare Management

+ Previous leadership experience

+ Previous experience with projects or program start-up

**LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED** **:**

+ Current valid State of Florida license as a registered nurse

+ Current valid BLS and ACLS certification

**_LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED_** _:_

+ Specialty certification as defined by cost center

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Category:** Nursing

**Organization:** AdventHealth Orlando

**Schedule:** 1 - Day

**Shift:** AdventHealth Orlando

**Req ID:** 22040773

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Keywords: AdventHealth, Orlando , Nurse Navigator CV, Healthcare , Orlando, Florida