Ancillary Scheduling/Registration/Patient Charge Specialist - Arnold Palmer Cardiology OP Center
Company: Arnold Palmer Hospital
Posted on: January 26, 2023
This position provides scheduling, registration and patient charge
services to ancillary departments.
Effective pre-registration, registration and scheduling of multiple
Manages the multiple additions and cancellations of patient
Efficiently and accurately gathers and inputs patient/guarantor
demographic and financial information in appropriate hospital
Contacts appropriate payers/provider offices, verifying benefits
and obtaining/documenting necessary authorizations.
Consistently and constantly reviews the schedules daily and
communicates all changes to appropriate staff.
Responsible for entry of patient charges.
Acts as a liaison between the provider and patient to explain
insurance benefits, co-pays, deductibles, and self pay
Accurately communicates all procedure pertinent information
including arrival time, location, and duration to the patient.
Performs check in and check out of patients.
Acts as a liaison to the clinical staff.
Acts as a liaison to the clinical and business staff to ensure
effective and efficient patient management including the transfer
of patients from both outside and sister facilities.
Acts as a resource for training or mentoring of new team
Maintains flexibility in work schedule availability that allows
department to change/modify work schedule to meet departmental
needs and on call responsibilities.
Attends and participates in department staff meetings and attends
other meetings as assigned.
Represents and participates in department, facility, Patient
Financial Services and corporate committees as requested by
Responsible for reviewing and adhering to all corporate
departmental and education initiatives.
Assists his/her supervisor/manager in planning and organizing
Maintains reasonably regular, punctual attendance consistent with
Orlando Health policies, the ADA, FMLA and other federal, state and
Maintains compliance with all Orlando Health policies and
Other Related Functions
Regularly communicates with patients and clinical departments
regarding registration and scheduling issues.
Takes a proactive role in problem resolution.
Performs all other duties as assigned.
Must be able to demonstrate reading, verbal and written
communication, mathematical, and reasoning skills typically
acquired through completion of a high school education.
Two (2) years experience in financial, business office, or customer
service environment required. Computer knowledge necessary.
Keywords: Arnold Palmer Hospital, Orlando , Ancillary Scheduling/Registration/Patient Charge Specialist - Arnold Palmer Cardiology OP Center, Healthcare , Orlando, Florida
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