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Clinical Specialist (hybrid field & remote position, must be IBHRE certified)

Company: Octagos Health
Location: Orlando
Posted on: June 24, 2022

Job Description:


  • Provide technical and educational cardiac device expertise in order to achieve customer service objectives. - -Review Cardiac Rhythm Management (CRM) device remote transmissions and perform on-site checks/interrogations while providing patients and healthcare professionals with the highest level of service possible (hybrid field and remote position in the Tampa area).
    • Provides technical and educational expertise remotely and on-site
    • Reviews remote transmissions and performs checks/interrogations for all CRM vendors
    • Provides trouble shooting support as needed
    • Maintains appropriate documentation -
    • Utilizes and maintains internal software -
    • Assists with the onboarding of new customers -
    • Partners with other employees to appropriately understand market and customer dynamics
    • Overall understanding of competitive landscape
    • Current with all new CRM products -
    • Completes all assigned tasks in a timely and efficient manner
    • Ability to maintain necessary credentials -
      Education and Preferred Experience Qualifications:
      • Bachelor's Degree and at least three years of work experience in healthcare or engineering
      • Certified Cardiac Device Specialist (CCDS) per the International Board of Heart Rhythm Examiners (IBHRE)
      • Extensive understanding of medical terminology
      • Outstanding work ethic and customer service skills
      • Ability to meet deadlines and work in a fast-paced environment -
      • Strong working knowledge of Microsoft and other basic computer applications -
      • Excellent verbal and written communication skills - - - - -

Keywords: Octagos Health, Orlando , Clinical Specialist (hybrid field & remote position, must be IBHRE certified), Healthcare , Orlando, Florida

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