OrlandoRecruiter Since 2001
the smart solution for Orlando jobs

Healthcare Scheduler

Company: Upperline Health
Location: Orlando
Posted on: November 22, 2021

Job Description:

YOU MUST LIVE IN THE ORLANDO AREA ALTHOUGH THIS POSITION IS NOT REMOTEWhen you work at Upperline Health as a Scheduler, you will have the opportunity to make a difference in the life of our patients. You will listen, engage, and respond to the patients' scheduling needs.Position Summary:The primary responsibility of the Centralized Scheduling Agent is to answer incoming calls and schedule new & existing appointments for all Upperline Health locations.Essential Duties and Responsibilities:

  • Answer, orient, and greet patients in an enthusiastic manner.
  • Determine appropriate clinic location and schedule patients into Vision system accordingly.
  • Obtain required demographic, insurance, and eligibility information and enter into Vision system accurately to ensure proper claim filing.
  • Determine if the patient's insurance needs a pre-certification and start the referral process.
  • Maintains professional working relationship with all contacts, both internal and external.
  • Provide timely responses to all inquiries (verbal / written) regarding patient accounts.
  • Follow-up on voice-mails and online requests within 1 hour of the patient leaving it.
  • Exhibits high patient-service attitude at all times.
  • 100% of work time spent on answering calls and scheduling appointments.Other Training, Skills, Certifications, & Key Competencies:
    • High School graduate and formal training from a vocational school or equivalent.
    • 1+ years prior experience in a similar call-center setting.
    • Strong written and verbal communication skills.
    • Ability to multi-task and work under pressure.
    • Knowledge of general medical terminology and managed care functions.
    • Working knowledge of electronic health records (EHR), Vision system, & MS Office (word, outlook) etc---Job Types: Full-time, Part-timePay: $13.00 - $15.00 per hourBenefits:
      • 401(k)
      • Dental insurance
      • Employee assistance program
      • Flexible spending account
      • Health insurance
      • Life insurance
      • Paid time off
      • Retirement plan
      • Vision insuranceSchedule:
        • 8 hour shift
        • Day shift
        • Monday to FridayApplication Question(s):
          • how many calls a day did you take on average?Education:
            • High school or equivalent (Preferred)Experience:
              • Customer Service: 1 year (Preferred)
              • Computer Skills: 1 year (Preferred)
              • Call center: 1 year (Preferred)
              • Medical scheduling: 1 year (Preferred)Language:
                • Spanish (Preferred)Work Location: One location

Keywords: Upperline Health, Orlando , Healthcare Scheduler, Healthcare , Orlando, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Orlando RSS job feeds