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Director of Operations

Company: Grand Orlando Resort at Celebration
Location: Orlando
Posted on: November 11, 2019

Job Description:

Description - You thrive in a bustling environment, welcoming the challenge and complexity of working within a large enterprise. You thoroughly understand resort operations and you want to grow, taking your career to the next ******** a Director of Operations for Interstate, you'll have the opportunity to apply what you know, strengthen as a leader, and increase your understanding of hotel operations. As Director of Operations, you will - Oversee all rooms, food and beverage and engineering related operations, including front office, guest services, housekeeping, engineering, F & B, and security , to ensure a safe, comfortable environment for guests. Get out from behind the desk to observe guest experiences and staff interactions. Actively listen and transform problems into solutions, making it right for the guest and opening channels for associates. - Build and foster division staff. Create an environment that's engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle. - Keep a pulse on operational and financial performance. Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience. - Step up and act as the General Manager when the need arises. Fundamentals A four-year college degree or equivalent education or experience is required, with four to five years' experience in a related position. To be successful in this role, you must be able to read, write, and verbally communicate effectively and professionally in English with associates, guests, and leadership. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software.Occasionally you will have to lift or move up to 25 pounds. Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Click here and here to navigate to the 'EEO is the Law ' poster and supplement. If you need accommodation for any part of the employment process because of a medical condition or disability, please call ************** or email *********************************** with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply. Requirements About Us Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our nearly 430 hotels, resorts and conference centers with over 76,000 rooms located throughout the United States and around the globe. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Keywords: Grand Orlando Resort at Celebration, Orlando , Director of Operations, Executive , Orlando, Florida

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