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Director, Account Management

Company: Health Net, Inc.
Location: Orlando
Posted on: July 15, 2019

Job Description:

Description: Position Purpose: Oversee the overall client satisfaction for all accounts * Manage account renewal and retention processes and assist sales team in generating new client referrals * Identify new services and profit enhancement opportunities within existing clients * Collaborate with internal departments regarding client needs and requests, including understanding and interpreting contractual obligations to meet business needs * Oversee the identification of client complaints and resolution of issues related to internal processes and systems * Implement client specific corrective action plans and ensure timely submissions of complaints process * Oversee the reporting and client documentation within ************** * Research competitive intelligence and relevant market information to enhance client experience * Facilitate development of custom proposals for new and existing clients * Ability to travel

Keywords: Health Net, Inc., Orlando , Director, Account Management, Executive , Orlando, Florida

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