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Assistant Restaurant Manager

Company: Benchmark Hospitality
Location: Orlando
Posted on: July 13, 2018

Job Description:

Benchmark---s company culture is central to our management philosophy. The company---s stated purpose is ---to provide an entrepreneurial environment where determined people dare to create, share, and build futures.To be the ---benchmark--- by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.Job Description Summary:Interested in a stunning property with growth potential? A NEW place to expand your knowledge and utilize your abilities? Join us, become a part of our family at The Grove Resort & Spa, home of ---Beesly the Bee---, a NEW Upscale Resort in Orlando Florida. Discover the unexpected, where every experience is given that extra touch. Inspiring ways to ---Bee the Difference--- with every guest and employee interaction. We---ve created a place where YOU feel at home with an excellent working environment that encourages our ---Bee the Difference--- Culture. We provide benefits for Fulltime employees such as; Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability, Critical Illness and Accidental Insurance. Company 401k and Employee Assistance Program is available to ALL employees as well as complimentary lunch, uniforms, and a continuous education opportunity with our Grove Graduate Program. Our NEW destination. Yours to discover. The Grove Resort & Spa, where we have perfected the art of meeting your high expectationsJob Description:BASIC FUNCTION: Manage the daily operations of the Food and Beverage outlet department to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCEv-- Four-year college degree or equivalent.v-- Two years--- management experience.v-- Knowledge of POS.v-- Ability to make quick decisions in high stress situations.v-- Excellent customer service skills.v-- Pleasant and positive personality.v-- Well organized.v-- Requires advanced knowledge of the principles and practices within the Food & Beverage/Hospitality profession.-- This includes the knowledge required for management of people, complex problems and food and beverage management.v-- Ability to study, analyze and interpret complex activities.v-- Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients.v-- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.v-- Ability to listen effectively, speaks, read and write English clearly to ascertain and document important information.v-- Ability to follow written and or verbal instructions.v-- Intermediate or above experience in Excel formulas for forecasting and schedulingv-- Serve Safe Certification and State Sanitation Certification preferred.v-- Certified as a Basset TIPS trainer preferred.ESSENTIAL FUNCTIONS:

  • Responsible for maintaining a consistently smooth running operation.
  • Monitor and critique food quality and service levels.
  • Forecasting and scheduling of staff according to occupancy levels.
  • Daily tracking of payroll and revenue.
  • Ensure physical atmosphere and cleanliness of all areas of responsibilities.
  • Monitoring of all current inventories and assists in end of the month inventories.
  • Responsible for ordering of new product.
  • Attending daily outlet and pre-con meetings as required.
  • Responsible for timely performance evaluations of staff.
  • Maintaining profitability through forecasting and staffing.
  • Communicate with Director of Food and Beverage/Director of Operations on all ideas of upcoming events, promotions, new products before introducing them into business.
  • Handling of guest complaints in a professional and efficient manner.
  • Providing a pleasant and efficient atmosphere for staff and guests.
  • Manage the day to day operations of the Food and Beverage outlets coordinating banquets and kitchen areas.--
  • Execute business/marketing plan, and payroll and revenue forecasts to meet/exceed management expectations.--
  • Manage all property programs to ensure compliance with the SOPs and STOs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
  • Market the Food and Beverage outlets; implementation of menus, package deals, promotions, displays, decorations and presentations to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives as outlined by the Director of Food and Beverage.
  • Assist in recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through corporate guidelines, hold monthly meetings.
  • Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service. Must have Serve Safe Certification and State Sanitation Certification.
  • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.--
  • Must comply will all regulations as it applies with Bassett TIPS training and be able to be certified as a TIPS trainer for the property.
  • Performs any other duties required or requested by Supervisor
  • Make sure all employees have a succession plan and opportunity for growth.
  • Participate in all property recognition programs.
  • Develop a recognition program to ensure employees who go above and beyond are recognized.
  • Encourage and model a professional and Bee the Difference attitude at all times.MARGINAL FUNCTIONS:
    • Execute and promote accident prevention program to minimize liabilities and related expenses.--
    • Perform other job related functions as required. --Participate in task forces and committees as requested.--
    • Regular attendance at all required meetings (F&B, Staff, Manager, BEO, Resume, etc.) which may be
    • Established by the company from time to time, is essential to the successful performance of this position.
    • Upon employment, all employees are required to fully comply with Benchmark rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.We are an Equal Opportunity Employer M/F/D/V

      Keywords: Benchmark Hospitality, Orlando, Assistant Restaurant Manager, Executive, Orlando, Florida

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