R.O. - General Manager- Bay Club of Sandestin Key Largo, FL, US

Company: Capital Vacations
Location: Largo
Posted on: May 3, 2025

Job Description:

R.O. - General Manager- Bay Club of SandestinKey Largo, FL, USResort Operations-MgmtOpportunity for career advancement in a fast-paced, growth-oriented organization!Below are just some of the benefits you'll receive:

• Paid Time Off and Paid Holidays
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long-term disability
• Travel Perks to Resort Locations
• Company Perks ProgramWhat are you motivated by?:We are seeking a skilled and dedicated General Manager to join our team. The General Manager is responsible for all aspects of the operations at the Resort regarding day-to-day staff management and guests. Our General Manager is an ambassador for Capital Vacations, providing leadership and strategic planning to all departments in support of our service culture that emphasizes optimizing operations and guest satisfaction. The General Manager works very closely with our Owners and Board Members.What you're great at:Delivering on the direction given by the Board of Directors including communication, meetings, elections, and operations.Overseeing the operations functions of the Resort, including:
  • Processing and submitting payroll to Human Resources.
  • Holding regular briefings and meetings with all heads of departments. Oversees and manages all departments and works closely with department heads daily. Is accountable for the responsibilities of department heads and takes ownership of all guest complaints.
  • Ensuring full compliance with Resort Operating controls, SOPs, policies, procedures, and service standards.
  • Leading all key property issues, including capital projects, customer service, and refurbishment.
  • Handling complaints and overseeing service recovery procedures.
  • Preparing, presenting, and achieving the resort's Annual Operating Budget, Marketing and Sales Plan, and Capital Budget. Managing ongoing profitability of the Resort, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Maintaining a strong understanding of P&L statements and the ability to react with impactful strategies.
  • Ensuring the monthly financial outlooks for the Resort are on target and accurate. Preparing monthly financial reporting for the Owners and Board Members.
  • Providing effective leadership to all Resort Team Members.
  • Responding to audits to ensure continual improvement.
  • Safeguarding the quality of operations (both internal & external audits). Ensuring compliance with legal requirements, Occupational Health & Safety Act, fire regulations, and other legal requirements.
  • Being available to travel on company business to assist in offsite training support and/or New Business transitions if needed (average 1-2-week assignments).Responsibilities listed may not include all tasks or apply to all resort locations; an official job description will be provided and signed on the first day of employment.Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!Here's what you can expect: At Capital Vacations we are united by a common purpose of "Travel. Gather. Smile. Repeat." We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:Here's what you have already achieved:
    • Hold a current Florida CAM license or can obtain one within 6 months of employment.
    • Bachelor's Degree in Business Management/Hospitality OR equivalent industry job-related experience.
    • Experience as a General Manager or Assistant General Manager preferred.
    • Experience within the hospitality industry.
    • Excellent verbal and written communication skills. Proven strong leadership skills. Ability to manage, direct, and complete assigned duties. Excellent computer skills, Microsoft Office Suite abilities. Ability to prioritize, manage, and delegate efficiently.
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Keywords: Capital Vacations, Orlando , R.O. - General Manager- Bay Club of Sandestin Key Largo, FL, US, Executive , Largo, Florida