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Project Management Internship - Customer Service

Company: Siemens Mobility
Location: Orlando
Posted on: April 2, 2024

Job Description:

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run.

With modern maintenance solutions - from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization - we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for society, optimize route usage, and create a unique quality of travel.

Good service means we are there for our partners and customers when they need us - and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

To support our customers, Siemens Mobility Customer Services is seeking a highly motivated and dedicated Project Management Intern to assist with the maintenance and technical support services project for a fleet of our Charger Locomotives and Venture Coaches in Orlando.

You will support the Project Management team in the organization of the project from an overall perspective with a focus on Project Management processes, tools, and methods. In full assistance to the team, you will also collaborate with our Maintenance Manager and Technical Trainer to deliver exceptional customer service!

What your day-to-day will look like:

  • Work with Project Managers and Engineers to learn how we manage and plan our projects and technology implementation through shadowing and assigning relevant tasks to build up your practical knowledge.
  • Gain insight into Project Management essentials related to financial, scope, schedule, risk, and resource management activities.
  • Create, review, update, and organize/store/archive documents.
  • Support with internal/external project reporting via MS Excel/Tableau/Power BI
  • Assist with new hire assimilation into the overall team.
  • Ensure consistent communication with the customer.

    To thrive in this role, you have:

    • High School diploma or GED; Currently enrolled in a Bachelor's or Master's degree program with a cumulative GPA of 3.0 or higher
    • Previous internship or relevant school projects
    • A good understanding of problem-solving, digitalization, and automation
    • The ability to produce comprehensive reports and overviews
    • Superb presentation skills surrounding technical concepts
    • Collaborative attitude
    • Resourcefulness
    • Availability to work 20-40 hours/week in our Orlando facility
    • Legal authorization to work in the United States
    • An interest in learning about the rail industry - project management, customer service operations, manufacturing, etc.

      Equal Employment Opportunity Statement
      Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

      EEO is the Law
      Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

      Pay Transparency Non-Discrimination Provision
      Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

      California Privacy Notice
      California residents have the right to receive additional notices about their personal information. To learn more, click here .

Keywords: Siemens Mobility, Orlando , Project Management Internship - Customer Service, Executive , Orlando, Florida

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