Vice President of Operations

Company: North American Roofing Services Inc.
Location: Orlando
Posted on: September 21, 2023

Job Description:

Tracking Code 3828-198 Job Description North American Roofing is -a large commercial roofing contractor -servicing the -United States. We are searching for a VP of Operations within commercial roofing, to lead our production side of the operations. Ideally looking for someone -located within a couple hours of the corporate office, in Tampa Florida. Job Overview:Reporting to the COO, the Vice President of Operations of North American Roofing Systems (NARS) provides leadership, management and mentoring for the Service and Production teams (overall headcount of approximately 70-80). This position is responsible for instituting and enforcing the proper operational controls, administrative policies, and reporting procedures to ensure best-in-class commercial roofing installations. Additionally, this key management role focuses on hiring and developing talent to operate efficiently, provide excellent customer service, and support the ongoing growth of the business. North American roofing is being led by its current management team to drive a full-scale performance improvement of the business. This is a unique opportunity to work with a management team who has a track record of successful business turnarounds. Job Duties

• Provide day-to-day leadership and management for the following departments: Production and Service.
• Ensure a strong culture of effective communication with Senior Management, within the install department, between departments, and with our customers at all times.
• Responsible for the measurement and effectiveness of each area of oversight.
• Create a success-oriented, accountable environment within areas of control.
• Collaborate with CEO and COO to develop and implement growth strategies within areas of control.
• Provide timely, accurate and complete reports to CEO and COO regarding progress of all operational areas.
• Collaborate with Sales to ensure an effective operational strategy is in place to support the Company's sales plans.
• Assess the operational infrastructure of systems, processes, and talent in area of oversight to ensure each is aligned for growth.
• Develop and implement needed improvements and accountability measures.
• Review SOPs for each department against current operations and processes and adjust as needed.
• Establish assessment procedure to ensure quality of work is performed in the field and customer expectations are met.
• Lead decisions on all escalated customer issues to ensure all are addressed in a timely manner.
• Responsible for holding one or more state licensure where NAR operates
• Provide operational support for Sales and Estimating departments
• When requested, provide alternate design methods and review technical or difficult jobs prior to bid
• Ensure a culture of safety on all projects for all operations team members
• Responsible for fulfilling company goals
• Complete detailed year-end evaluations for all Direct Reports.
• Additional duties as assigned.Skills and Qualifications:
  • 15+ years commercial roofing experience managing projects
  • 10+ years of managerial experience coaching and mentoring staff
  • Bachelor's degree in management or applicable
  • Strong analytical and problem solving skills
  • Ability to review and understand project financials and estimates
  • Proficient in Microsoft Office products
  • OSHA 30 Certification
  • Preferred: One or more State Licensure Qualifier in states where NARS operates and/or the ability to take and pass State Licensure Qualifier for states where NARS operates.Working Conditions:
    • Work is performed in hybrid environment of office and outdoor weather conditions. Must be able to work in varied extreme weather conditions (extreme hot and extreme cold).
    • Must be able to climb a ladder to access roof tops at customer sites on a regular basis.
    • Must be able to walk across terrain with adverse conditions.
    • High degree of knowledge regarding roofing safety protocol and requirements
    • 50% travel both locally and nationally by plane and/or car.
    • Repetitive bending, squatting, twisting and stooping with infrequent lifting up to 50 pounds is required.
    • Perform work in a fast-paced environment with precise production standards.
    • Repetitive finger/hand/forearm motion necessary operating a keyboard or laptop.
    • Ability to manipulate keyboards, telephone keypads, and other office equipment.
    • Talking and listening required for answering telephones and conversing personally with customers and staff. -Company -Benefits: -
      • Highly competitive salary -
      • Holiday & Paid Time Off
      • Monthly Vehicle allowance
      • Employer sponsored healthcare options including medical, vision & dental
      • Employer matched 401(k) Savings Plan
      • Paid Time Off for volunteering in your community
      • Career advancement training
      • Progressive, people-centric culture Job Location Orlando, Florida, United States Position Type Full-Time/Regular ApplyConnect Who do you know at
        North American Roofing
        #J-18808-Ljbffr

Keywords: North American Roofing Services Inc., Orlando , Vice President of Operations, Executive , Orlando, Florida