Agent Success Manager - Bilingual

Company: CENTURY 21 Edge
Location: Winter Park
Posted on: September 14, 2023

Job Description:

Please Note: Bilingual (English And Spanish) Is Required For This Position.

CENTURY 21 Edge seeks a talented and dynamic Agent Success Manager to join our award-winning residential and commercial real estate brokerage. This is a unique opportunity to work in an organization that prioritizes extraordinary experiences and defies mediocrity in every aspect of our work. As part of our team, you'll have the chance to support nearly 100 licensed agents in their pursuit of real estate excellence across Florida.--

With CENTURY 21 Edge, you're not just taking a job; you're becoming a part of a global real estate network. Our office environment is fast-paced, supportive, and committed to growth and learning. The ideal candidate will contribute to our vibrant culture by coordinating office activities, providing administrative support, and fostering clear communication within our team. You'll enjoy competitive pay, bonuses, and a robust benefits package that includes health, dental, and vision coverage. You'll also have access to our business discount program and enjoy an exceptional work-life balance with our supportive and dedicated leadership team.

If you are fluent in both English and Spanish and have a passion for real estate, join us in our mission to deliver extraordinary experiences and be part of a team that values excellence, innovation, and customer satisfaction above all.

Responsibilities:
--- Foster an engaging onboarding experience for newly affiliated real estate agents, ensuring seamless integration into our cutting-edge systems and tools.
--- Bring joy to the workplace by organizing and coordinating team social outings and community service events.
--- Contribute to our learning culture by maintaining and updating our learning calendar.
--- Serve as a friendly first point of contact, managing incoming calls for the brokerage and our affiliated real estate school.
--- Drive efficient operations by assisting with the management of real estate transaction files.
--- Keep our team connected and informed through effective communication between the office and our affiliated agents.
--- Prepare an inviting and well-organized environment for learning by setting up the training room for classes.
--- Advocate for agent satisfaction by identifying and escalating potential issues to leadership, ensuring a high standard of engagement and satisfaction.

Qualifications:
--- Must be fluent in English and Spanish (read, write, speak).
--- Previous experience in a real estate office setting is preferred but not necessary.
--- Excellent organizational and multi-tasking skills.
--- Strong communication skills.
--- Candidates with experience using Hubspot, kvCORE, and/or Google Workspace are preferred but not necessary.
--- Great written and verbal skills.

About Company:
We are a full-service real estate company specializing in residential and commercial real estate sales throughout Florida. From "investor specials" to multi-million dollar mansions, from the crystal clear waters of the Florida Keys to the emerald waters of Florida's panhandle, and from the sun-kissed beaches of Florida's Sun Coast to the place where a Nation reached for the stars, our agents have helped hundreds of families buy and sell their homes, businesses, and land.



--- BENEFITS: We offer competitive and fair compensation packages for full-time employees, including 15 paid days off your first year, ten company-paid holidays per year, and robust medical, dental, and vision insurance starting the first day of the month following your first 30 days of employment



--- LEGAL DISCLAIMERS: We are an equal-opportunity employer committed to an inclusive, welcoming, and diverse workforce. Each office is independently owned and operated.

Keywords: CENTURY 21 Edge, Orlando , Agent Success Manager - Bilingual, Executive , Winter Park, Florida