Manager, Product Management
Company: The Walt Disney Company
Location: Orlando
Posted on: May 28, 2023
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Job Description:
JOB SUMMARY: Disney isn't just another job; it's a career. We
are a leading entertainment company that offers the best of the
best! We believe in rewarding outstanding work, developing
employees' careers, and building long-term relationships with our
guests. As a Manager of Product Management at Disney, you can
combine your passion for technology and customer experience to
build compelling and delightful experiences for our valued
guests.
We have an exciting opportunity for a "hands-on," data-driven
Leader that enjoys the challenges of collaborating to get results
that are pivotal to our Disney Parks, Experiences, and products. As
a Leader, you will work closely with multiple teams - Engineering,
strategy, finance, and operations to define roadmaps and
requirements and ultimately measure results for critical guest
initiatives. The team leads all aspects of the technology product
roadmap behind our breathtaking Resort, wholesale relationships,
Agents, Groups, and vacation experiences.
Primary responsibilities:
Drives capability roadmap and supports continuous improvements.
Define, deliver, and implement a Product Management vision that
improves our processes and overall efficiency.
Define specific product features by integrating inputs from a wide
range of sources, including end users (e.g., customer survey, web
analytics, A/B testing), business partners (e.g., pricing,
marketing strategy), and ongoing trends in the industry (e.g.,
emerging digital companies in this space)
This role will involve the complete product lifecycle, from
gathering requirements from internal and external constituents to
ensuring we achieve the right outcome.
Partner closely with strategy & experience products for UI/UX to
define and create a prioritized backlog and delivery timeline.
Lead cross-functional go-to-market efforts across marketing,
content, production, training, consumer insights, and operations
teams.
Influences, coaches, and mentors beyond the own scope of the
Team
Provides customer and leadership support through the product
management team.
Lead technical discussions and program alignment, and act as a
gatekeeper & negotiator with our business and product partners.
Acts as a liaison between business users and the implementation
team, communicating appropriately and effectively with co-workers,
customers, and supervisors, maintaining awareness of content,
production, project status, and any potential delay, situation, or
concern that may affect the outcome.
Conducts program and product meetings at leadership and executive
director levels. Develops and manages a project change control
process as needed to ensure the project team is performing and
delivering within business and technology expectations.
Continually reviews available resources to maintain first-hand
knowledge of where resources can be best allocated. Reevaluates
current resources to resolve project resource surplus and
shortfalls.
Establishes clear ownership of program/project, ensures team
members have the tools needed, and provides timely feedback.
Prioritization of the backlog and day-to-day priority for
development teams.
Conducts regular status meetings with all partners while keeping
requirements in view and delivering to expectations.
Partners with Engineering leaders to maintain a detailed knowledge
of product capabilities and ensure all communications between
program, product, and project teams and its customers.
Skills, Knowledge, Experience, and Education Required:
Four-year college degree in Information Technology or Business, or
equivalent work experience.
8+ years in digital roles in the travel industry, with 4+ years of
management experience.
8+ years in defining API standards, setting technical mentorship
for TPM organization
Experience with agile tools (e.g., JIRA, Confluence, etc.)
Experience working in a collaborative environment, including
mentoring Managers and individual contributors (TPMs).
Ability to establish and maintain effective working relationships
with other Technology teams and operational departments.
Experience in synthesizing complex or diverse project data and
information
Job ID: 10049118
Location: Orlando,Florida
Job Posting Company: Disney Parks, Experiences and Products
The Walt Disney Company and its Affiliated Companies are Equal
Employment Opportunity employers and welcome all job seekers
including individuals with disabilities and veterans with
disabilities. If you have a disability and believe you need a
reasonable accommodation in order to search for a job opening or
apply for a position, email Candidate.Accommodations@Disney.com
with your request. This email address is not for general employment
inquiries or correspondence. We will only respond to those requests
that are related to the accessibility of the online application
system due to a disability.
Keywords: The Walt Disney Company, Orlando , Manager, Product Management, Executive , Orlando, Florida
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