Physician Associate Medical Director, Home Care - Orange County/Orlando, FL
Company: UnitedHealth Group
Location: Geneva
Posted on: May 27, 2023
Job Description:
$30,000 Sign-on Bonus for individuals who have not previously
participated in this program
Bilingual Preferred English Spanish
A Day in the Life of a Landmark Physician
Landmark Health, now part of the Optum family of businesses, was
created to transform how healthcare is delivered to the most
medically vulnerable members in our community. Our medical group
provides home-based medical care to chronically ill patients, many
of whom are ill-equipped to navigate our overwhelming healthcare
system.
Because many of our patients are frail and elderly, we deliver care
primarily in the comfort of their home. Our Program is also offered
to eligible patients at no incremental financial cost to them. We
are not a fee-for- service practice; we benefit economically only
if we deliver high-quality patient outcomes and satisfaction. As a
result, our clinical teams can spend quality-time caring for a
smaller number of patients, giving all patients the space, respect,
compassion and care they deserve.
At Landmark, our interdisciplinary teams collaboratively manage our
complex patient panels. These teams are led by Physicians, Nurse
Practitioners, and Physician Assistants, with supporting care
provided by RN Nurse Care Managers, Social Workers, Pharmacists,
Behavioral Health, and other employed team members.
Join Landmark to be part of a growing company full of
purpose-driven, action-oriented, and compassionate team members
working to dramatically transform healthcare for our
communities.
The Associate Medical Director (AMD) provides direct and indirect
medical care and population health management to patients served by
Landmark Health. The AMD reports directly to the Market Medical
Director and provides clinical and operational oversight to a team
of physicians and advanced level practitioners assigned to them.
The AMD also acts as a leader for the zone's interdisciplinary team
accountable for serving a patient population and/or geography
within a Landmark market.
The AMD directs and helps build the capacity of a team of providers
in a zone to manage a population of complex patients, and is
responsible for achieving clinical outcomes, optimizing
utilization/costs, and ensuring high patient satisfaction within
that zone. This position is 60% direct and indirect patient care
and 40% administrative.
Primary Responsibilities:
Direct & Indirect Patient Care
- Provide medical care to a panel of patients of the highest
complexity
- Transition high acuity patients back to longitudinal providers
as patients' condition improves
- Act as a consultative physician focused on stabilizing the
frailest and most vulnerable patients within the population
- Complete comprehensive chart reviews and ride alongs of
providers in their respective zone in order to ensure high quality
care of patients
- Participate in the market on call schedule and provide
telephonic on-call coverage that require telephonic triage based on
market needs
- Support advanced level practitioners with in-person or
telephonic clinical consultations
- Provide real time supervision of Urgentivist Extenders
(paramedics or RNs/LPNs/LVNs) as needed
- Review reports and data to improve population health for
patients within their zone and patient panel
- Provide clinical leadership, oversee quality and execute
clinical operations within a defined zone
- Oversee the application of specific measurements of quality and
ensure that all providers consistently meet thresholds
- Remain current in the knowledge of geriatrics, utilization
management, quality management, managed care principals and new
clinical developments and technologies
- Participate in the continuous assessment and improvement of the
quality of care provided to members
- At the direction of the Market Medical Director participate in
the resolution of medically related grievances
Team Performance Management
- Supervise POD leaders and advanced practice practitioners
directly reporting to AMD, including conducting regular 1:1s,
proactively providing performance feedback, reviews and mentorship,
overseeing provider education, in-service training, and
orientation
- Support the Market Medical Director in recruiting advanced
practice practitioners and physicians in their zone, ensuring the
pursuit of talent with the appropriate mix of clinical skills and
behavioral qualities to retain a high performing team
- Proactive ownership for zone's performance against key clinical
and operational performance metrics
- Ownership of onboarding support and clinical education to
providers in the zone
- Assist with creating, publishing and participating in the call
schedule, approving PTO and other administrative activities
Interdisciplinary Team Leadership
- Lead and participate in interdisciplinary team meetings,
including case reviews that engage the full team, teaching on
relevant clinical topics, and training on new protocols and
workflows
- Participate in provider and physician meetings
- Join daily huddle with a focused team of interdisciplinary
staff Health Plan & Community Relations
- Assist Market Medical Director in enhancing community
relationships with targeted and local hospitals, PCPs, community
acute care, SNF, LTC and ALF facilities in the market
- Act as a local leader and advocate for the Landmark model with
community providers and delivery systems and other community
partners or potential business partners
- Serve as an advocate for the team with community providers when
escalation is necessary and ensure appropriate resolution
Strategy & Standardization
- Support implementation of centrally led initiatives and develop
market-led improvement initiatives Other
- Support Market Medical Director when not available for meetings
within and outside of Landmark
- Participate actively in all Peer Review activities
- Other duties as assigned by the Market Medical Director
Competencies:
- Problem Solving - Identifies and resolves problems in a timely
manner; gathers and analyzes information skillfully; develops
alternative solutions; works well in group problem solving
situations; uses reason even when dealing with emotional
topics
- Technical Skills - Assesses own strengths and weaknesses;
pursues training and development opportunities; strives to
continuously build knowledge and skills; shares expertise with
others
- Interpersonal Skills - Focuses on solving conflict; maintains
confidentiality; listens to others; keeps emotions under control
and overcomes resistance when necessary; remains open to new
ideas
- Oral Communication - Speaks clearly and persuasively in
positive or negative situations; listens and seeks clarification;
responds openly to questions. Must be able to deal with frequent
change, delays, or unexpected events
- Attendance/Punctuality - Is consistently at work and on time;
ensures work responsibilities are covered when absent; arrives at
meetings and appointments on time
- Initiative - Volunteers readily; undertakes self-development
activities; seeks increased responsibilities; takes independent
actions and calculated risks; looks for and takes advantage of
opportunities; asks for and offers help when needed; generates
suggestions for improving work and workflow Required
Qualifications:
- Physician currently licensed to practice without restriction in
the state of practice and has met or exceeded all the credentialing
requirements of a provider within the provider panel
- Board Certified or Eligible in Internal Medicine, Geriatrics,
Palliative Care, other IM Subspecialty, Family or Emergency
Medicine
- Bilingual in English Spanish
- Participate in rotating call schedule
- Experience in leading teams of physicians and mid-level
providers in delivering high-quality, cost-effective care
- Experience in recruiting and hiring medical talent along with
continuous supervision of the medical care delivered
- Experience in coaching members of the health care team to
provide excellent care or, if needed, determine deficiencies in
care and formulate a plan for improvement
- Current in the knowledge of geriatrics, utilization management,
quality management, managed care principals and new clinical
developments and technologies
- Proven ability to analyze staffing needs sufficient to care for
the patient panel
- Access to reliable transportation; if you are driving a
vehicle, you must comply with all the terms of the Landmark Motor
Vehicle Safety Policy
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation
Physical Demands:
- Regular requirement to sit; use hands to touch, handle or
feel
- Regular requirement to talk and listen
- Occasional requirement to stand; walk and reach with hands and
arms
- Occasional requirement to lift and/or move up to 10 pounds
- Vision abilities include close vision . click apply for full
job details
Keywords: UnitedHealth Group, Orlando , Physician Associate Medical Director, Home Care - Orange County/Orlando, FL, Executive , Geneva, Florida
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