Clinic Manager

Company: Kavaliro
Location: Orlando
Posted on: May 26, 2023

Job Description:

Kavaliro is seeking an onsite office manager for one of their leading Central Florida clients in the health and wellness industry. As the manager of the clinic, you will oversee the implementation and administration of all policies and procedures of the clinic including: clinical, financial, operational, personnel, and administrative. The environment is fast-paced, and the position is multi-faceted. The Manager must be able to provide the highest level of customer service at all levels of the operation while meeting or exceeding clinic sales and goals as set by the company.

Responsibilities/Job Functions:
Managerial:

• Strong interpersonal skills with the ability to effectively communicate both over the phone and face-to-face.
• Maintain operation standards according to the company's defined KPI (Key Performance Indicators) benchmarks.
• Coach staff on performance and professional development holding all employees to the highest standards of operational excellence.
• Lead weekly meetings with clinic staff to ensure goal achievement, continuous training and franchise consistency.
• Utilizing a "hands on" approach in upholding company policies and standards regarding clinic operations, cleanliness and staff duties.
• Pay close attention to detail, be well organized, be able to multitask, prioritize responsibilities and have the flexibility to work a variety of roles to ensure the job is done in a timely manner.
• Identifies any issues or problems regarding clinical/operational policies, service levels rendered or personnel; develop and implement any appropriate corrections, adjustments and solutions
• Always thinking on a "Proactive" vs "Reactive" level Administrative:
  • General Office responsibilities: Executes daily Opening / Closing procedures, collection & data entry of patient registration paperwork, Patient scheduling, knowledge of verification of benefits, EMR reports, cash handling, product sales, product inventory, and banking.
  • Telephone handling: Using the company approved telephone script, schedule appointments and communicate with patients.
  • Consultation: through individual consultations, present the company services and onboard new patients daily.
  • Conducts follow up calls to patients to discuss the patient's progress and address any missed appointments. Clinical:
    • Obtains patient's vitals, EKG, injection administration and Phlebotomy (this can also be taught if it is not a current skill set of yours)
    • Counsel patients on their progress and diet during weekly visits
    • Documents patient progress notes in the patient chart and/or EMR
    • Performs other clinical duties as required Compensation:
      • $50k-$60k Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
        
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Keywords: Kavaliro, Orlando , Clinic Manager, Executive , Orlando, Florida