General Manager
Company: Twistee Treat
Location: Longwood
Posted on: May 26, 2023
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Job Description:
Description:
As a General Manager at Twistee Treat you would be responsible for
providing leadership to your team. We want every manager to be the
best leader possible; and following TRED is the way to get
there.
TRED is defined:
TRAINING - Every coach never stops training. They look at the end
goal and work diligently daily to move the behaviors of their team
to get them to the goal.
RECOGNITION - Everyone loves to be recognized. Recognition
reinforces great behaviors. Noticing great behaviors is harder to
do consistently than only pointing out what they do wrong. The PIN
program works great for this. Praise in Public, Coach in the
closet.
EDUCATION - Learning should never stop. What we learn from our
guests, employees, and leaders makes our company strong. A great
listener is usually the smartest person in the room. DEVELOPMENT -
Molding a team member to be their best requires constant feedback.
Everyone want to know how they are doing, both positively and
negatively. 5 minute feedback is a tool to give direction and
development.
Our General Managers must maintain the highest standards of
Friendliness and Cleanliness as well as financial results. Key
responsibilities include but are not limited to:
The working environment consists of working 45-50 hours per week.
Our expectation is managers schedule themselves during our peak
business hours, which consist of weekends and nights.
The General Manager is responsible for cash handling and deposits,
inventory, purchasing and payroll validation as well as labor law
compliance.
Must be able to lift up to 15-20 lbs which is required for putting
away inventory and stocking
Must have working knowledge of computers.
Must agree to a background and credit check.
Must be eligible to work in the United States.
Must possess a valid driver's license.
Must have a managers Food Safety Certificate.
A college degree is preferred. A combination of practical
experience and education will be considered as an alternative
GM's will be scheduled minimum 5 days and 45 hours per week.
GM's must clock in and out - anytime they are in the cone
GM's must work at least TWO Weekend evenings (Friday, Saturday or
Sunday) each week - and in rotation (not taking the same day off
every week). If a GM needs more than one weekend night off in a
particular week - it must be approved by the Director of
Operations.
Manager coverage is critical during peak revenue days/shifts and
the schedule must reflect this coverage.
GM's should open no more than Two Times per week - preferably One
Time only.
GM's must work volume shifts when not opening - until 9:30pm on
weekdays and 10pm on weekends.
GM's should work a minimum of 4 closing shifts (Friday or Saturday)
per month.
This schedule applies to Managers in Training or second Salaried
Managers in a location (if applicable).
All Schedules must be entered in Revel by 6pm on Thursday evenings
for Director's approval. If a GM changes their schedule it must be
approved by their DO - this includes leaving early coming in
late.
Any deviations to these guidelines must be approved by the Director
of Operations.
Bilingual a plus.
Additional Info:
Our company uses E-Verify to confirm the employment eligibility of
all newly hire employees. To learn more about E-Verify, including
your rights and responsibilities, please visit:
www.e-verify.gov/
Keywords: Twistee Treat, Orlando , General Manager, Executive , Longwood, Florida
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