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Community Account Manager

Company: GiGstreem
Location: Orlando
Posted on: March 19, 2023

Job Description:


At GiGstreem, we do one thing and one thing only - we provide the fastest, most reliable Internet service on the market, with the best customer service - guaranteed. Customers get zero throttling, zero latency - at the lowest cost.
This all starts with the people we hire. If you are ready to join a great team that is expanding nationally, with tremendous personal growth opportunities, where you can make a difference, GiGstreem is the place for you.
Position Summary: In this role, you will be a Sales Consultant for residential Multi-Family properties. Playing a pivotal role in driving consumer residential sales by implementing sales and marketing strategies at our multi-dwelling properties in your region. Results are achieved through successful customer relationship development and management, strategic selling, and exceptional customer service. He/she works as part of a team to drive new sales using a variety of prospecting and account penetration strategies, developing trusted business relationships with target customer decision-makers and key influencers, and implementing strategic sales plans to generate new sales revenue.
Responsibilities include:

  • Developing and managing a sales funnel to meet specific monthly sales targets.
  • Coordinating with field sales team to schedule onsite events at apartment, condo, and multi-dwelling units.
  • Maintaining ongoing relationships with internal and external partners to ensure all contractual obligations and targets are being met.
  • Create, update, maintain NetSuite Opportunities/Accounts, and Excel files to track sales activity.
  • Manage weekly calendar of activities and communicate it with MDU Team.
  • Maintain marketing and sales materials in the field.
  • Nightly reporting of scheduled visits and results to the Sales Manager and attendance of weekly sales meetings as needed.
  • Identifying and driving strategic sales opportunities at targeted multifamily properties to improve our brand recognition and exceed assigned sales quota.
  • Performing strategic account planning and implementing effective sales plans to penetrate our services into apartment and condominium living units.
  • Partnering and communicating regularly with other GiGstreem sales team members regarding strategic sales opportunities and strategies and participating in joint sales calls as needed.
  • Support Business development growth by identifying potential new commercial and residential properties around our current client base driving new GiGstreem sales, and support contract renewals at existing customer properties.
  • Promoting a positive reputation and brand image for GiGstreem in the marketplace.


    • Multifamily industry, especially vendor relationships with property management, is a plus.
    • Working knowledge of internet, TV, VoIP, and IoT service solutions and a passion for discussing solutions with clients.
    • Willingness to travel as required based on the needs of the business.
    • Excellent interpersonal and communication skills, both verbal and written.
    • Customer-focused with exceptional customer service and customer relationship skills.
    • Team player with unquestioned integrity and business ethics.
    • Self-starter who leads by example and personal involvement.

      Position Type/Expected Hours of Work:

      • Full-time (40 hours per week), non-exempt/hourly position.
      • Travel: Travel is expected for this position. A valid Driver's License for over three years and a clean DMV is required.


Keywords: GiGstreem, Orlando , Community Account Manager, Executive , Orlando, Florida

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