Manager, IT Change Management

Company: NBC Universal
Location: Orlando
Posted on: March 19, 2023

Job Description:

Apply now Job no: 324355
Work type: Full-Time
Location: Orlando
Categories: Management, Information Technology, Orlando - Professional Generic, Digital Technology
MAJOR RESPONSIBILITIES:

• Lead the change management activities in collaboration with all IT change management stakeholders. Design and implement the strategic approach to managing change and supporting operations that fall within the domain of change management.
• Evaluating the change impact and organizational readiness to limit potential risk. Optimize our business processes and organizational structure to increase business efficiency and service delivery. As the Subject Matter Expert (SME) you will be consulting with management to design and execute strategies that can be implemented fast and with minimum Team Members resistance.
• Act as a subject matter expert for change items. Support training and communication as part of change management. Activities may include designing and delivering specialized training resources to appropriate userbases. Evaluate the risk of changes and provide actionable guidelines for reducing the impact. Conduct post-implementation reviews to assess the decisions and performance related to change requests.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.EDUCATION: Bachelor's degree is preferred. Applicable work experience could be considered in lieu of BS degreeEXPERIENCE:
  • 5+ years of extensive experience working in IT in a Change Manager role, or working closely with a Change Management team, defining strategy and implementing new processes
  • Understanding of hardware/software compliance lifecycle including regulations such as PCI, HIPAA, SOX etc.
  • IT Business Continuity planning experience preferred, especially IT Disaster Recovery planning.
  • Working understanding of IT system platforms.
  • Extensive process documenting experience is preferred.
  • Extensive knowledge and experience working with applicable data security, compliance and privacy practice laws.
  • Overtime hours may be required to meet project deadlines.Your talent, skills and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Advertised: Mar 7 2023 Eastern Standard Time
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