Property Management ADMINISTRATIVE ASSISTANT - Orlando

Company: Royal American Management
Location: Orlando
Posted on: March 19, 2023

Job Description:

The Administrative Assistant supports Managers, Regional Managers, Regional Vice Presidents, and/ or properties in the performance administrative functions. The position requires excellent customer service skills in communication with customers, coworkers, and/ or residents and property staff.

Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Essential Job Duties and Responsibilities:

Facilitate communication between Operations and Accounting
Provide Accounts Payable support for all Operations Personnel as needed
Process Reserve Request for all assigned Properties based on site requirements every quarter unless specific properties demand otherwise
Prepare and submit financial reporting to owners and other agencies/ affiliates/ syndicators/ investors as required and specific to each individual property
Annually assists Operations Personnel with budgets as needed
Accompany Operations Personnel to new properties and assist with new takeovers and lease ups as needed
Provide administrative support to Operations Personnel
Assist Operations Personnel with incoming calls and message distribution
Comply with Customer Care policy/procedures when fielding resident and/or vendor calls
Coordinate travel plans for Operations Personnel as needed
Assist other Administrative Assistants as needed
Assist in compiling/formatting responses to auditing agencies or reports as requested/needed
Other miscellaneous duties as requested
Report to Regional Vice Presidents any credit card statements that have not been processed by the 20th of each month
Assist in utility set up/transfer for new/existing properties as needed
Provide a monthly summary to Regional Manager/Assistant Regional Manager regarding property reporting requirements to include Team Meeting Notes, Walk Notes, Unit Inspections, or any other reports required from the property
Maintain an updated distribution list for assigned portfolio for monthly/quarterly/annual financial reporting
Meet with Regional Manager/Assistant Regional Manager quarterly to review financial reporting contact list
Provide welcome letter to all new administrative employees outlining support division roles and contact information
Train new property managers on monthly reporting items on operations calendar
Train Managers on entering invoices
Process property invoices as needed and directed by Operations Personnel

Knowledge Skills and Abilities (KSAs):

Operate Office Equipment computer, adding machine, copier, scanner
Basic knowledge of Word, Excel, Onesite and RealPage Accounting
Work under multiple time constraints
Must have a government issued state ID, or valid drivers license if required by Management based on location/property of business needs

Education and Experience:

High School diploma or equivalent
One to two years experience in property management preferred
Two years office environment and clerical experience

Physical Demands:

Ability to read, write, compute basic math
Work with a computer for a minimum of seven hours daily either standing or sitting
Must be able to perform physical activities such as, but not limited to, sitting, standing, bending, twisting, climbing stairs, or walking
Flexibility and ability to travel, at times, extensively and on short notice
Communicate effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company%6108546% %%admin%%

Keywords: Royal American Management, Orlando , Property Management ADMINISTRATIVE ASSISTANT - Orlando, Executive , Orlando, Florida