Director, Large-Scale Program Manager - Specialty Benefits - Remote

Company: UnitedHealth Group
Location: Orlando
Posted on: March 18, 2023

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm) You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Acts as the Business Delivery Lead (BDL) for assigned areas of the Specialty Benefits portfolio. May be BDL on multiple areas at the same time and overseeing other Business Delivery Leads assigned to releases Self-starter that can leverage expertise to formulate and initiate programs and teams from ground zero Ensures business readiness to receive and utilize solutions through change management, planning, controlling and managing tasks and tasks interdependencies Creates and maintains master project plan to ensure the business remains on track with milestones and deliverables for each release to ensure business operational readiness and enablement of software delivery. Identify, document, and track key dependencies between business and technology tasks to ensure integrity of the program critical path Provides oversight and controls to validate that the solutions and capabilities delivered from the business vantage point have acceptable quality as measured through activities such as testing and requirements traceability. This will require partnership with various relevant IT and business stakeholders Partners with business and solution architects to drive definition of an end-to-end solution and business migration strategy Ensures all business participants in a release are clear on their role and responsibilities, including hand-offs amongst and between the roles Matrixed leader of all program resources that will remove barriers, encourage critical thinking, provide guidance on business and IT artifacts, and support the team's overall wellbeing Define and work with Specialty leadership to procure and manage business labor resources necessary to execute on plan Provides oversight and controls to ensure that the defined, approved scope for each release is tightly managed and that change management discipline is used to evaluate and decide on proposed scope changes Defines and maintains cost benefit analysis and business case related to securing and maintaining capital investment required to achieve implementation with partnership of executive sponsor and IT partners. Iteratively forecasts and monitors capital investment and spend. Assists in preparing business case materials used at division and corporate capital committee meetings to secure capital and report progress Performs issue management, change management, risk management and cost management for the "business side" of assigned release implementation efforts. Establish and facilitate ongoing issue and risk management practices for assigned releases to ensure issues are being resolved in a timely manner, including escalation procedures, and that risks are being actively identified and mitigated Performs all necessary levels of status reporting, verbal and written, to impacted stakeholders, including but not limited to executive level audiences. Able to tailor approach to audience Regularly collaborates with initiative leadership for issue escalation, scope change management, strategy alignment direction and decisions, and status updates. Work to drive stakeholders to key decisions and document/communicate those decisions Represent Specialty Benefits on enterprise initiative calls as it relates to assigned programs with ability to tailor content to the right level of communication Ensure that process changes impacting the business are identified, tracked, and implemented You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Expert program/project management skills in the project management disciplines 10 years of experience leading end-to-end capability delivery involving technology solutions in a large-scale, highly matrixed team environment Possesses systems thinking as demonstrated by examples drawn from experience Demonstrated experience in cost benefit analysis and business case development Demonstrated experience in agile delivery methods Experience and domain knowledge in the healthcare insurance domain Ability to delegate and drive without having direct authority as demonstrated by examples drawn from experience Fundamental understanding of business operational readiness Advanced skills in Microsoft Office tools The ability to travel as needed up to 20 percent Preferred Qualifications: Undergraduate degree Demonstrated experience in relationship management skills Demonstrated experience in verbal and written communications and presentations at the executive level Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm) Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $113,500 to $218,100. The salary range for Connecticut/Nevada/New York City residents is $113,500 to $218,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. ---All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Orlando , Director, Large-Scale Program Manager - Specialty Benefits - Remote, Executive , Orlando, Florida