Manager, Database Services

Company: University of Central Florida
Location: Orlando
Posted on: March 18, 2023

Job Description:

Unleash YOUR Potential With Us As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world's most challenging problems. No matter what your role is, when you join Knight Nation, you'll play an integral role in pushing us forward to become among the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We're seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve. Facilities and Business Operations: Facilities and Business Operations is committed to providing service to faculty, staff, students and the community by creating, maintaining, and protecting the educational environment of the university. We support the goals of UCF by being a leader in providing world-class expertise and service. The Opportunity: The primary role of the Manager, Database Services, is to oversee the development and implementation of a reliability based Integrated Workplace Management System (IWMS). The incumbent will manage and ensure proper operation and data quality of all Facilities & Business Operations databases, including AiM, eBuilder, Traka, FuelMaster, and PDMS. Responsibilities:

• Provide leadership and oversight of the development, implementation, integrations, operations, and configuration of the Facilities and Business Operations e-Builder database, FuelMaster database, PowerDMS database and Traka database. Oversee the development of the Facilities & Business Operations external and internal websites.
• Manage the development, sustainment, and distribution of Key Performance Indicators (KPIs) across all departments within the division to measure the effective use of Reliability Centered Maintenance techniques.
• Responsible for accurate and timely billing within the IWMS system, to include: oversight of proper work order setup, refining billing processes with all stakeholders, creation and delivery of necessary billing reports to Finance & Accounting.
• Oversee and manage the development of reports and data visualization in BIRT, SQL, Crystal Reports, PowerBI, or other platforms for all F&BO databases.
• Develop and maintain the integrations between Facilities & Business Operations databases and external or internal systems, including, but not limited to, WorkDay, Peoplesoft, ServiceNow, and Building Automation Systems (BAS).
• Oversee the implementation of process flows as the subject matter expert; from the initial setup of the database, prioritizing work, planning and scheduling, supervision, line employee actions and expectations, billing, and customers' expectations.
• Provide ad hoc information retrieval using a variety of system tools and reports. For additional information, please visit https://fs.ucf.edu/ Minimum Qualifications: Bachelor's degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree. Preferred Qualifications:
  • Extensive experience with reliability-based maintenance programs and a Certified Maintenance and Reliability Professional (CMRP) designation is desirable.
  • Must have excellent interpersonal relationship, change management, and facilitation skills.
  • Ability to establish and maintain rapport with maintenance and operations hourly and technical personnel as well as communicate effectively with all levels of management.
  • Experience interpreting and developing Key Performance Indicators and policies and procedures.
  • Demonstrated experience developing programs for overall improvements in Facilities to increase efficiency and effectiveness.
  • Experience working with and managing confidential data, including department budget. Special Instructions to the Applicants: Position requires a valid Class E driver's license. The position may involve driving to various locations on and off campus to conduct University business. If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety. Are Benefits Important to You? Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:
    • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
    • Paid time off, including annual and sick leave and paid holidays
    • Retirement savings options
    • Employee discounts, including tickets to many Orlando attractions
    • Education assistance
    • Flexible work environment
    • And more...For more benefits information, go to UCF Employee Benefits Guide (12-14-21) Who Are We? Founded in 1963 to fuel the region's talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It's one of the reasons U.S. News & World Report ranks UCF among the nation's top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more. Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins. Department Facilities Operations Work Control Center (F&S) Work Schedule Monday - Friday; 8:00am to 5:00pm Type of Appointment Regular Expected Salary $89,076.00 to Negotiable Equal Employment Opportunity Statement: As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

Keywords: University of Central Florida, Orlando , Manager, Database Services, Executive , Orlando, Florida