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Assistant General Manager

Company: Careerbuilder-US
Location: Orlando
Posted on: September 24, 2022

Job Description:

Our restaurants are passionate about serving authentic Barbecue with a hearty helping of patriotism! We serve up what makes America great while honoring those who keep it that way. If you are committed to excellence and would like the opportunity to become part of our team, please send your resume today! NEW LOCATIONS OPENING SOON!!! Responsibilities of the Restaurant Assistant General Manager - Proactively manage operations including; inventory, food and beverage management, labor, and security, as well as ensuring brand standards/policies & procedures are followed - Deliver superior guest services and ensure customer satisfaction - Prepare reports for staff, food control, and sales - Create and execute plans for department sales, profit and staff development Requirements of the Restaurant Assistant General Manager - 2 years or more Restaurant Management Experience - Basic knowledge of HR responsibilities such as hiring, training and termination of employees - Must maintain the highest food quality and cleanliness standards - Hands-on management style - Passionate about the hospitality industry - Great Customer Focus - Good Food Production Skills - Current driver's license Job Requirements:

  • Resolve all guest complaints to customer satisfaction
  • Maintaining a clean restaurant with excellent quality food and customer service
  • Conduct onboarding and off boarding activities and follows through with outstanding employee documentation to ensure compliance
  • Investigate and resolve customer complaints regarding food quality or service when general manager be
  • Direct restaurant operations with responsibility for guest service, brand standards execution and employee training
  • Lead the entire restaurant staff
  • Interviewing/hiring, food orders
  • Manage the restaurant to meet company standards in food quality, food safety, and cleanliness
  • Ensure all food safety procedures
  • Overseeing all restaurant and catering operations
  • Meet labor and food cost goals
  • Manage food and beverage/banquet operations to ensure food quality, customer service and cost controls
  • Meeting the restaurant's P&L
  • Increase restaurant and retail sales
  • Ensure quality of food and customer service
  • Follow up to ensure guest satisfaction
  • Ensure all employees follow inventory and cash control procedures
  • Performing administrative duties including payroll, inventory, food ordering, proper cash handling
  • Monitoring daily activities to ensure quality food and cleanliness standards
  • Ensure all customers receive quality customer service from company employees

Keywords: Careerbuilder-US, Orlando , Assistant General Manager, Executive , Orlando, Florida

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