Sales Manager
Company: Wyndham Orlando Resort International Drive
Location: Orlando
Posted on: August 7, 2022
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Job Description:
Wyndham is now seeking a Sales Manager to join our team at the
Wyndham Orlando Resort location in Orlando, Florida.
Job Summary
The Sales Manager is responsible for effectively soliciting and
becoming familiar with all accounts in his/her market segments.
He/she is also responsible for prospecting and closing on assigned
accounts/territory to positively impact hotel revenues.
Education & Experience
-At least 2 years of progressive hotel sales experience in a
specific market? or a 4year college degree and at least 1 year of
related experience? or a 2year college degree and 2 or more years
of related experience.
-Must have a valid driver's license in the applicable state.
-Must be skilled in Windows, Company approved spreadsheets and word
processing.
Physical Requirements
-Long hours sometimes required.
-Light work - Exerting up to 20 pounds of force occasionally,
and/or up to 10 pounds of force frequently or constantly to lift,
carry, push, pull or otherwise move objects.
General Requirements
-Must be able to effectively communicate both verbally and written
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
meet deadlines.
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Participate in M.O.D. coverage as required.
-Maintain regular attendance in compliance with Wyndham Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
include wearing nametags.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and evaluate complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to maintain confidentiality of information.
-Perform other duties as requested by management.
Fundamental Requirements
-Attend daily Wyndham Business Review (WBR) meeting.
-Develop a full working knowledge of the operations of the hotel,
including Food and Beverage, Guest Services and Reservations.
-Develop a complete knowledge of company sales policies and SOP's,
and ensure knowledge of and adherence to those policies by the
sales team.
-Meet or exceed set goals.
-Operate the Sales Department within established sales expense
budget.
-Participate in required M.O.D. and Saturday office coverage as
scheduled.
-Initiate and follow up on leads.
-Maintain and participate in an active sales solicitation
program.
-Monitor production of all top accounts and evaluate trends within
your market.
-Regularly contact existing accounts based on the tracing
frequencies of the Account Coverage Program.
-Meet or exceed sales solicitation call goals as assigned by the
Director of Sales.
-Invite clients to the hotel for entertainment, lunches, tours and
site inspections.
-Assist in implementing special promotions relating to direct sales
segments, i.e.WynClub parties, sales blitzes, etc.
-Assist in the preparation of required reports in a timely
manner.
-Be familiar with all Wyndham sales policies and selling techniques
with an emphasis on maximizing occupancy and Average Daily Rate
(ADR).
-Conduct a professional, thorough site inspection of the hotel with
clients, exhibiting key features and benefits of the property.
-Use your property's computerized sales management system to manage
the hotel's business, including (but not limited to) generating
reports, entering business, blocking space and building
accounts.
-Meet and greet onsite contacts.
-Abide by Prime Selling Time (PST).
-Develop networking opportunities through active participation in
community and professional associations, activities and events.
-Review meeting planner evaluations with the Director of Sales to
ensure that issues receive follow-up.
-Entertain clients.
-Handle inquiries as part of Inquiry Day Program.
Brand: Wyndham
Location: Wyndham Orlando Resort, 8001 International Drive,
Orlando, Florida 32819
Employment Status: Full-time
Keywords: Wyndham Orlando Resort International Drive, Orlando , Sales Manager, Executive , Orlando, Florida
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